Field LH Support Rep

FedEx Corporation; Calgary; On-site; CAD 25,000 - 36,000; Full time

Job summary

FedEx Corporation in Canada is seeking a dispatch associate to support Linehaul scheduling and equipment deployment. You will maximize trailer utilization, enter events in the TMS, and monitor equipment status across assigned areas.

A valid driver’s license and clean driving record are required, with bilingualism in Quebec being a plus. The role is a 12-week seasonal contract with varied shifts and adherence to safety initiatives.

Qualifications

• Dispatch experience preferred.
• Must have a valid driver’s license with two or fewer violations/accidents in the last 24 months.
• Able to operate in a PC Windows environment.
• If you reside in Quebec, bilingual French and English is required.

Responsibilities

• Dispatches transportation equipment according to the Linehaul plan.
• Ensures dispatch and arrival rules follow company procedures.
• Dispatches cargo to maximize trailer volume while meeting delivery obligations.
• Enters dispatch events into TMS to ensure on-time delivery and pickup.
• Verifies equipment location via yard inventories and trailer load status via yard checks.
• Reports delays, accidents or equipment failures and implements contingency plans.
• Communicates safety initiatives to promote a safety-conscious culture.
• Performs data collection and reporting for management review.
• Assists with audits and reviews related to compliance and operations.
• Performs other duties as assigned.

Skills

Dispatch experience

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan. Adheres to Linehaul schedules and supports efforts to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas.

• In accordance with the Linehaul plan, executes the dispatch of transportation equipment.
• Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
• Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations.
• Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
• Verifies the location of equipment in the dispatch system by completing yard inventories.
• Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
• Follows and communicates safety initiatives to ensure a safety-conscious culture.
• Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
• Reviews and communicates Department of Transportation (DOT) roadside violations to management.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Reviews trailer load condition reports (TLCR's) to ensure proper completion.
• Performs other duties as assigned.

Knowledge, Skills & Abilities Required:

Minimum Education

• High School Diploma or GED required. Bachelor's degree preferred.

Minimum Experience

• Dispatch experience preferred.

Additional Details

SEASONAL POSITION 12 WEEK CONTRACT; Posted 11/3

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.