Field & Infusion Nurse (RPN/LPN)

Innomar Strategies Inc.; Bay Roberts; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health solutions

Paid parental leave

Paid caregiver leave

Training programs

Professional development resources

Mentorship programs

Employee resource groups

Volunteer activities

Job summary

Innomar Strategies, a Cencora subsidiary in Canada, is seeking a seasoned nursing professional to support clinical services, care coordination, and patient workflows. You will work across clinical, operational, reimbursement, and logistics partners to ensure safe, accurate, and compliant care delivery.

Applicants should have a Bachelor's degree in nursing, active nursing licensure, and 4+ years in nursing or related fields.

Qualifications

• Bachelor's degree in nursing, clinical practice, or health sciences or equivalent experience.
• Professional nursing license/registration required.
• Certification in clinical services, care coordination, patient safety, or equivalent preferred.
• Certification in case management, healthcare quality, or equivalent preferred.

Responsibilities

• Delivers routine to moderately complex clinical services activities that support safe, accurate, and compliant care coordination, documentation, and case progression within established guidelines.
• Coordinates with clinical, operational, reimbursement, and logistics partners to resolve standard exceptions and maintain continuity across connected service and care workflows.
• Analyzes patient, provider, and clinical information to determine appropriate next steps, distinguish operational issues from clinical-risk signals, and escalates concerns within defined protocols.
• Resolves common workflow and documentation exceptions by applying approved decision rules, service standards, and clinical process requirements to support timely and reliable outcomes.
• Maintains accurate, complete, and traceable records that support quality controls, regulatory expectations, and effective handoffs across the service line.
• Improves templates, job aids, and routing practices based on recurring patterns to reduce rework, strengthen consistency, and enable low-risk process enhancements within team control.
• Facilitates day-to-day coordination and informal onboarding support through examples, question resolution, and clear communication of approved documentation and workflow expectations.

Skills

Flexibility

Organizational skills

Written and verbal communication

Team and independent work

Travel within boundary

Education

Bachelor's degree in nursing

Nursing license/registration

Clinical services certification (preferred)

Case management certification (preferred)

Job description

About Us

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Responsibilities

• Delivers routine to moderately complex clinical services activities that support safe, accurate, and compliant care coordination, documentation, and case progression within established guidelines.
• Coordinates with clinical, operational, reimbursement, and logistics partners to resolve standard exceptions and maintain continuity across connected service and care workflows.
• Analyzes patient, provider, and clinical information to determine appropriate next steps, distinguish operational issues from clinical-risk signals, and escalates concerns within defined protocols.
• Resolves common workflow and documentation exceptions by applying approved decision rules, service standards, and clinical process requirements to support timely and reliable outcomes.
• Maintains accurate, complete, and traceable records that support quality controls, regulatory expectations, and effective handoffs across the service line.
• Improves templates, job aids, and routing practices based on recurring patterns to reduce rework, strengthen consistency, and enable low-risk process enhancements within team control.
• Facilitates day-to-day coordination and informal onboarding support through examples, question resolution, and clear communication of approved documentation and workflow expectations.

Education

Bachelor's degree in nursing, clinical practice, health sciences, public health, healthcare administration, or a related field, or equivalent experience required.

Professional license or registration in nursing in the applicable jurisdiction of practice required.

Certification in clinical services, care coordination, patient safety, or equivalent preferred.

Certification in case management, clinical documentation improvement, healthcare quality, or equivalent preferred.

Work Experience

4+ years of experience in nursing, clinical services, care coordination, patient support, clinical documentation, or a related field required.

Skills & Knowledge

• Flexibility in order to provide services for pre-scheduled and occasional last minute patient appointment requests
• Effective organizational skills; attention to detail
• Ability to communicate effectively both orally and in writing
• Strong written and verbal communication skills
• Able to work in both a team and independent setting
• Able to travel within a geographical boundary

What Cencora offers

• medical
• dental
• vision care
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

If you wish to request an accommodation while seeking employment.

We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies

Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.