Description
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Responsibilities
- Sales-Related Responsibilities and Support
- Review retail sales targets and performance of each door monthly with ASOM
- Analyze business performance versus sales objectives, trends, and competition
- Generate sales reports
- Ensure brand image and visual merchandising align with standards at retail counters
- Coordinate and execute setups for promotions, in-store programs, and activities
- Ensure BAs are aware of marketing calendars and promotions
- Coach BAs individually to achieve sales goals
- Marketing Support
- Coordinate and execute new product launches, promotions, and in-store programs with ASOM and Visual Merchandising team
- Monitor product trends and identify sales opportunities
- Ensure timely availability of go-to-market materials and promotional elements
- Provide post-campaign promotion reports and competitive intelligence
- Supervision and Team Management of Beauty Advisors
- Assist ASOM in recruiting, onboarding, and managing BA headcount and productivity
- Ensure grooming standards of BAs
- Training and Development
- Train and coach BAs on selling skills, brand stories, and product knowledge
- Utilize e-learning platforms for coaching
- Conduct training for new hires and smaller doors
- Spend at least 70% of time in-store coaching BAs
Qualifications
- B.A degree with at least 3 years relevant experience, preferably in travel retail
- Well-groomed
- Strong organizational and communication skills
- Good presentation skills, comfortable with virtual tools like Zoom and Skype
- Empathetic, adaptable, with a can-do attitude
- Proficient in MS Office and Excel
- Enthusiastic about learning new technology platforms
- Willing to travel
- Proven sales track record