Field Content Claims Specialist - Remote/Travel

Crawford & Company; Winnipeg; Hybrid; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Hourly wage

Health benefits

Incentive plan

Wellness programs

Corporate discounts

Volunteer time

Work-life balance

Job summary

Crawford & Company is seeking a Content Claims Specialist - Field in Winnipeg, Manitoba. This field role combines work-from-home flexibility with regional travel to total loss contents locations.

The role requires English-language documentation and communication, and offers a structured schedule to support claim activities. The position emphasizes on-site attendance, data collection, LKQ valuation support, and timely updates across the Exclaim platform.

Qualifications

• A Secondary School diploma.
• Experience in insurance or customer service is relevant.
• Strong customer service skills and problem-solving abilities.
• Ability to work independently, with minimal supervision.

Responsibilities

• Attend sites to inventory total loss contents with adjusters and policyholders.
• Lead virtual data-collection meetings for claim content recreation.
• Maintain timely, quality updates on the claims process.
• Coordinate with edjuster teams to price LKQ valuations.
• Document tasks in Exclaim and keep notes up to date.
• Organize calendar and manage time in a fast-paced environment.

Skills

Customer service

Verbal communication

Written communication

Independent work

Time management

Driver's license

Education

Secondary School diploma

Tools

MS Office

Google Workplace

Excel

Outlook

Job description

Crawford & Company is seeking a Content Claims Specialist - Field in Winnipeg, Manitoba. This field role combines work-from-home flexibility with regional travel to total loss contents locations.

The role requires English-language documentation and communication, and offers a structured schedule to support claim activities. The position emphasizes on-site attendance, data collection, LKQ valuation support, and timely updates across the Exclaim platform.