Field Application Engineer

Tech Tammina; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Vancouver seeks a Field Application Engineer to serve as a technical liaison between customers and internal teams. The ideal candidate will have a Bachelor's degree in a technical field and at least 3 years of experience in similar roles. Responsibilities include supporting sales activities, assisting with product deployment, and providing customer training. Proficiency in coding (Python, C/C++, Bash) and experience with embedded systems are essential. The position involves occasional travel.

Qualifications

• 3+ years in roles like Field Application Engineer or Solutions Architect.
• Strong communicator, able to travel 10 to 30% as needed.
• Experience with common protocols (MQTT, REST) and French proficiency is an asset.

Responsibilities

• Act as the main technical point of contact between customers and internal teams.
• Collaborate with sales for technical support during pre-sales activities.
• Assist with onboarding and integration of products.

Skills

Technical communication

Coding skills (Python, C/C++, Bash)

Understanding of embedded systems

Familiar with cloud/edge computing

Education

Bachelor's in a technical field

Job description

Position : Field Application Engineer

Location : Canada, Vancouver

Status : Full Time, Permanent

Category : Information Technology

Overview

• Act as the main technical point of contact between customers and internal engineering or product teams, supporting solution design and implementation.
• Collaborate with the sales team to provide technical support during pre-sales activities, including demos and evaluations.
• Assist with onboarding, deployment, and integration of products, offering hands on troubleshooting and configuration support.
• Deliver customer training and documentation, gather feedback to inform product improvements, and stay informed on industry trends and technologies.

Qualifications

• Bachelor\'s in a technical field with 3+ years in roles like FAE or Solutions Architect.
• Experience in embedded systems, cloud / edge computing, networking, or AI / ML, with coding skills (Python, C / C++, Bash).
• Strong communicator, able to travel 10 to 30% as needed.
• Experience with edge / AI architectures, common protocols (MQTT, REST, etc.), and French proficiency considered an asset.