Field Appliance Technician - Belleville

LFL Group; Belleville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading appliance service provider in Canada is seeking experienced Appliance Technicians to deliver top-notch customer service and perform major household appliance repairs. The role requires exceptional customer service skills and technical expertise. Ideal candidates will have a high school diploma, 2+ years of experience in appliance service, and a valid driver's license. Join a dynamic team that values your talents and offers comprehensive benefits.

Benefits

Comprehensive benefits package

Competitive remuneration

Career progression opportunities

Employee discounts

Qualifications

• Hold a valid driver's license with a clean driving abstract.
• Possess 2+ years of experience in major appliance service.
• Willingness to obtain Appliance Technician certification.

Responsibilities

• Provide courteous and professional in-home servicing of major appliances.
• Conduct diagnostics and complete repairs.
• Communicate with customers regarding assessment and servicing details.

Skills

Customer Service

Mechanical Knowledge

Troubleshooting

Technical Skills

Education

High school diploma or equivalent

Tools

Hand Tools

Computer Hardware

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

If you've been looking to join a team that values your energy and talents and provides you with continuous development opportunities, you've found it! Trans Global Service is looking for experienced Appliance Technicians, and we want you to join our winning team.

Position Overview: This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction.

Responsibilities:

• Provide customers with courteous and professional in-home servicing of major appliances, ensuring adherence to The Perfect Call.
• Conduct appliance diagnostics and complete repairs.
• Estimate the costs of repairs/replacements.
• Order parts and ensure inventory supply levels are maintained.
• Communicate with customers regarding assessment and servicing details.
• Provide information to help customers optimize their product performance.
• Complete all service documentation describing repairs in detail and reporting identified stock.
• Ensure proper maintenance of shop tools and vehicles.
• Adhere to all health, safety, security, building, and departmental procedures.

Qualifications:

• High school diploma or equivalent.
• 2 or more years of experience and/or education in major appliance service.
• Valid driver's license (must provide a clean driving abstract).
• Outstanding customer service skills.
• Excellent written and verbal communication skills.
• Professional and courteous phone etiquette.
• Highly developed technical, investigative, and analytical skills.
• Punctuality and dependability are essential.
• Organized and detail-oriented.
• Appliance Technician certification or willingness to obtain one.
• Domestic Appliance or Gas Technician 2 Certification is an asset.

Why Transglobal?

• A flexible and comprehensive benefits package including health, dental, and paramedical services for you and your family.
• Competitive remuneration package commensurate with experience.
• Career progression potential with ongoing personal and professional development.
• Employee discounts.
• A dynamic environment to showcase your leadership talents.

If you'd like to apply for this role, please contact our recruitment team, attach your CV, and tell us why you'd be a great fit at Trans Global.

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment and application process. If you require accommodation at any stage, please inform the hiring manager or contact us.

Required Experience:

Key Skills: Computer Hardware, Customer Service, Hand Tools, Computer Networking, Field Service, POS, Windows, Mechanical Knowledge, Service Technician Experience, Merchandising, Project Coordination, Troubleshooting

Employment Type: Full-Time

Experience: Years

Vacancy: 1