fast food restaurant manager

CARPENTER ENTERPRISES (B.C.) INC; Victoria; On-site; CAD 100,000 - 500,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee operations in a fast-paced environment. This role involves managing a team, ensuring compliance with health and safety regulations, and delivering exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to thrive under pressure. You'll be responsible for planning, directing, and evaluating daily operations while also participating in marketing initiatives. Join a dynamic team where your contributions will make a significant impact on the overall success of the organization.

Qualifications

• 1-2 years of experience in a similar role with a focus on customer service.
• Strong organizational and interpersonal skills are essential for success.

Responsibilities

• Determine services to be offered and implement operational procedures.
• Conduct performance reviews and manage daily operations effectively.

Skills

Client focus

Interpersonal skills

Organizational skills

Reliability

Flexibility

Education

Secondary (high) school graduation certificate

Tools

Accounting software

MS Excel

MS Office

Point of sale system

MS Access

MS Outlook

MS PowerPoint

MS Windows

MS Word

Spreadsheet

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Urban area

Budgetary Responsibility

• $100,001 - $500,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 16-20 people

Computer and Technology Knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player