Fast Food Restaurant Manager

White Spot; Grand Forks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known restaurant chain in Grand Forks seeks an experienced manager to oversee operations. Responsibilities include planning daily activities, ensuring customer satisfaction, and managing a team of 11-15. Candidates should have strong interpersonal skills, attention to detail, and at least 1 year of management experience. This full-time role offers 36.60 hourly for 30 hours a week with a requirement to work on-site.

Qualifications

• 1 to 2 years of management experience required.
• Knowledge of operational procedures and customer service principles is essential.

Responsibilities

• Plan and evaluate daily operations.
• Implement operational procedures and ensure health and safety regulations.
• Address customer complaints and provide service.

Skills

Customer service

Attention to detail

Excellent oral communication

Excellent written communication

Dependability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Accounting software

Point of sale system

Job description

Workplace information

• On site - Work must be completed at the physical location. There is no option to work remotely.
• Salary
• 36.60 hourly / 30 hours per week

Terms of employment

• Permanent employment
• Full time
• Day, Evening, Night, Weekend, Shift, Overtime, Flexible Hours, Early Morning, Morning
• Starts as soon as possible

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Budgetary responsibility

• $500,001 - $1,500,000

Responsibilities
Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Experience and specialization
Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Additional information
Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player