Fashion Sales Associate — Clientele Builder & Service Pro

Michael Kors (Capri); Calgary; On-site; CAD 12,000 - 21,000; Full time

Job summary

Capri Holdings Limited’s Michael Kors stores in Calgary seek a dynamic Sales Associate who thrives in a fashion-forward, fast-paced environment. You will drive sales, deliver exceptional service, maintain merchandise presentation, and support store operations to ensure a polished brand experience.

You will build lasting client relationships, manage stock, assist with shipping and receiving, and participate in trainings to stay ahead of fashion trends and company policies.

Responsibilities

• Meet sales goals
• Utilize elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• Monitor shipping, alterations (if applicable) and special requests after closing a sale to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve client problems and complaints quickly and effectively
• Keep selling floor and merchandise neat, organized and stocked
• Assist in maintenance of all inventory in the stockroom and on the selling floor
• Assist in stock, shipping, receiving protocol/policies and related paperwork
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Ensure image and grooming standards are professional and reflective of the brand image
• Adhere to work schedule, inclusive of time and attendance
• Participate in training and development seminars, programs and meetings as directed by store management

Job description

Capri Holdings Limited’s Michael Kors stores in Calgary seek a dynamic Sales Associate who thrives in a fashion-forward, fast-paced environment. You will drive sales, deliver exceptional service, maintain merchandise presentation, and support store operations to ensure a polished brand experience.

You will build lasting client relationships, manage stock, assist with shipping and receiving, and participate in trainings to stay ahead of fashion trends and company policies.