Fashion Retail Store Manager – Lead, Elevate Sales

La Vie en Rose Inc.; Saint-Hyacinthe; Hybrid; CAD 42,000 - 65,000; Full time

Job summary

La Vie en Rose Inc. is seeking a hands-on store manager in Saint-Hyacinthe to lead a vibrant team, drive sales, and embody our brand values. You’ll oversee daily operations, coach staff, maintain visuals, and ensure an exceptional customer experience.

Your role encompasses sales optimization, HR duties, visual merchandising, and administrative tasks, with a focus on profitability and growth in a busy retail environment.

Responsibilities

• With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service.
• When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate standards and motivating your team to excel.
• Optimize the performance and profitability of your store with the support of your management team.
• Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features.
• Analyze sales results with your manager and come up with innovative solutions to improve them.
• Schedule employees based on performance to manage payroll in a cost-effective way.
• Communicate sales goals to your team to make sure you meet and exceed them.
• Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products (quality, materials, technical features).
• Coordinate tasks with the management team and make sure things run smoothly and seamlessly when they’re not there.
• Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team.
• Bring our vision, mission and brand culture to life on the job and share them with your team.
• Demonstrate leadership and act as an inspiring role model at all times.
• Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles.
• Plan work schedules and share them with your team members while managing absences/lateness.
• Participate in performance evaluations for the entire store team.
• Schedule your team members based on their performance as well as in-store traffic.
• Master your knowledge of all products and their technical features.
• With the help of your team, create an attractive and inviting store based on our planograms.
• Keep your finger on the pulse of market trends and what our competitors are doing.
• Help build a steady and loyal customer base by showcasing the brand image and building relationships.
• Help with planning incoming orders and set up visual displays efficiently;
• Help maintain the look and cleanliness of the store and backstore;
• Collaborate with mall administration.
• Analyze reports to optimize productivity and sales.
• Open and close the store;
• Manage all controllable expenses in your store efficiently.
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

Job description

La Vie en Rose Inc. is seeking a hands-on store manager in Saint-Hyacinthe to lead a vibrant team, drive sales, and embody our brand values. You’ll oversee daily operations, coach staff, maintain visuals, and ensure an exceptional customer experience.

Your role encompasses sales optimization, HR duties, visual merchandising, and administrative tasks, with a focus on profitability and growth in a busy retail environment.