Fashion Retail Key Holder — Flexible Hours, PTO & Discounts

RCL - Reitmans Canada Ltd/Ltée; Delta; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Advancement

Store discounts 70% off personal Purch

Brand discounts 50% off RW&CO brands

Referral rewards

Job summary

RW&CO in Delta, BC is seeking a energetic Key Holder to support the management team in creating a welcoming, customer-focused environment on the sales floor, fitting room, and at the cash desk.

You will bring energy, style expertise and a customer-first mindset to every interaction, ensuring smooth store operations, accurate transactions and helpful styling advice.

With 2+ years in retail and proficiency with POS/ERP/ATS systems, you must be able to work evenings, weekends and holidays.

Qualifications

• 2+ years of retail, sales, or customer service experience.
• Strong customer service and ability to create a welcoming shopping experience.
• Proficient with POS, ERP, ATS, and MS Office; ability to multitask.

Responsibilities

• Deliver an outstanding customer experience and build loyalty.
• Process transactions accurately at checkout.
• Use product knowledge and promotions to drive add-on sales.
• Maintain merchandising and presentation standards on the sales floor.
• Support opening and closing procedures to ensure smooth operations.
• Offer styling advice and contribute to an engaging environment.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High school diploma

Tools

POS systems

ERP

ATS systems

Microsoft Office

Job description

RW&CO in Delta, BC is seeking a energetic Key Holder to support the management team in creating a welcoming, customer-focused environment on the sales floor, fitting room, and at the cash desk.

You will bring energy, style expertise and a customer-first mindset to every interaction, ensuring smooth store operations, accurate transactions and helpful styling advice.

With 2+ years in retail and proficiency with POS/ERP/ATS systems, you must be able to work evenings, weekends and holidays.