Fashion Associate (Part time) - Shoppes at Fairwinds

Reitmans (Canada) Ltée/Ltd; Ottawa; On-site; CAD 12,000 - 24,000; Part time

Benefits offered by this job

Flexible hours

Career advancement

Paid time off

Store discount (up to 70% / 50% on RCL

Referral program

Job summary

Reitmans Canada Limited is seeking a Fashion Associate (Part time) at Shoppes at Fairwinds to deliver personalized service and support daily store operations. You will assist in fittings, process transactions at the cash desk, and help maintain an inviting, organized sales floor to enhance the customer experience.

The role requires experience in retail or customer service, strong communication, fashion sense, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience in retail, sales or customer service preferred.
• Ability to multitask and stay organized in a fast-paced environment.
• Customer-focused mindset with ability to create a welcoming experience.
• Strong communication and interpersonal skills.
• Flexibility to work evenings, weekends and holidays.
• Ability to stand for extended periods and lift up to 40 lbs (18 kg).
• Proficient with POS, ERP, ATS systems and MS Office.

Responsibilities

• Deliver an outstanding shopping experience and build customer relationships.
• Process transactions efficiently and accurately at checkout.
• Provide personalized assistance and contribute to an inclusive environment.
• Use product knowledge and promotions to drive add-on sales.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations for smooth execution.

Skills

Retail experience

Customer service

Strong communication

Multitasking

Fashion sense

POS/ERP/ATS/MS Office

Flexible availability

Physical endurance

Tools

POS system

ERP

ATS

Microsoft Office

Job description

Fashion Associate (Part time) - Shoppes at Fairwinds

• Part-time
• Business Type: Store - Penningtons
• Department ID: 5325 - Shoppes at Fairwinds-PE
• Job Type: New Headcount
• Status: Permanent

PENN. Penningtonsis the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands —Reitmans, RW&CO, and PENN. Penningtons.

Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this role is for you!

As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.

Key Responsibilities

• Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
• Process transactions efficiently and accurately to ensure customers feel valued at checkout.
• Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations to ensure smooth and consistent execution.

Requirements

• Experience in retail, sales, or customer service is preferred.
• Ability to multitask and stay organized in a fast-paced, dynamic environment.
• Customer-focused mindset with the ability to create a welcoming and engaging experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Team player with a positive attitude and attention to detail.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

What Sets Us Apart

Hiring rate of $0.40 above minimum wage (rate may be greater based on relevant experience)

• Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
• Career Advancement: Opportunities for professional growth and career development*
• Paid Time Off: Flexible days and vacation time to help you balance school, work and personal life*
• Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)*
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!*

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.