Family Support Worker - SSV

Interior Community Services; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Kamloops is seeking a Family Support Worker to ensure the safety of children during visits with their parents. The role involves coaching parents on developing healthy relationships and supporting them throughout the process. Candidates should have relevant education, experience with child development, and strong communication skills. This is a full-time position offering competitive compensation and various benefits.

Benefits

Competitive wage range

Extended health and dental benefits

Municipal Pension Plan

Paid vacation and sick leave

Mileage reimbursement for travel

Training and professional development opportunities

Qualifications

• 2 years of experience in parenting, grief and loss, attachment, and child development.
• Valid Class 5 Driver's License and clean driving record required.
• Willingness to complete required training and certifications.

Responsibilities

• Ensure safety of children during visits with parents.
• Provide coaching and educational advice to families.
• Identify individual and family needs, co-create goals with stakeholders.

Skills

Communication

Conflict Management

Critical Thinking

Advocacy

Attachment Theory Application

Children Development Knowledge

Education

Degree in human/social services or related field

Job description

About the Job :

The Supervised and Supportive Visitation (SSV) Family Support Worker ensures the safety of children and youth visiting their parents and / or family members while providing coaching and educational advice to appropriately parent and maintain healthy relationships. Provides support in a variety of settings within the community. This is an outreach position that includes the transportation of clients.

• Ensures the safety of children visiting their parents and / or family members. Assists them in gaining an understanding of why their visits are supervised.
• Identifies individual and family strengths needs and patterns of interaction.
• Co-creates realistic goals and intervention strategies with the individual family MCFD and other relevant stakeholders. Collaborates with all parties to help reach desired outcomes. Participates in ICMs as needed.
• Educates and coaches parents in attachment parenting child development communication problem-solving life skills and how to communicate feelings with their children.
• Coaches parents and children through the grief and loss of relationship they experience during separation.
• Observes and documents parental attendance and appropriateness and makes notations as required.
• Reports any serious incident within 24 hours of occurrence to MCFD in writing with a follow-up phone call.
• Supports Parenting Attachment and Individual Development (P.A.I.D) Program with general operational duties such as shopping childminding etc.

Benefits

Competitive wage range - $29.17-33.49 / hr.

Extended health dental vision and more

Municipal Pension Plan

Annual vacation starting from 3 weeks after 1 year and increasing with seniority as per the Collective Agreement

1 day per month sick leave accrual

13 fully paid statutory holidays per year

0.61 / km mileage reimbursement for work-related travel

Up to $200 / year toward business insurance premium upgrades

Regular wage increases with hours worked

Priority as an internal candidate for future job vacancies

Community involvement and well-being activities

Fully paid training and professional development opportunities

What You Bring

Degree (preferred) or diploma in human / social services or related field

2 years of experience in the areas of parenting grief and loss attachment and child development

Or a combination of education training and experience

Your unique qualities

You have the skills and insight to build strong trusting relationships with children families colleagues and care teams. Youre confident navigating complex situations with compassion professionalism and a focus on safety.

You excel at :

Identifying and responding to substance use and crisis situations

Managing conflict while preserving relationships

Communicating clearlyboth in writing and verbally

Advocating for individuals and families

Using critical and creative thinking to solve problems

Applying theories of attachment child development loss and grief

Supporting life skills development and goal planning

Working both independently and as a collaborative team member

Following policies and procedures with sound judgment

Seeking feedback and committing to ongoing learning

Other Musts

Valid Class 5 Drivers License and clean driving record

Access to a personal vehicle with Business Use insurance and $5M third-party liability (mileage reimbursement provided)

Willingness to complete required training (provided at no cost); current certification in CPR-C Mandt-R.C SafeTALK Safe Food Handling MCFD Privacy Car Seat Safety and Anti-Bullying & Harassment is an asset

Union membership required (1.85% dues deducted per pay)

Must consent to a Criminal Record Check

PROGRAM : Supervised and Supportive Visitation with occasional support for the P.A.I.D. program

LOCATION : Kamloops BC

STATUS : Full-Time

HOURS of WORK : 37.5 hours per week

SCHEDULE : Flexible hours with the majority of visits occurring Monday to Friday during daytime hours. With appropriate notice this position may require adjusting hours to accommodate families needs for evening or weekend visits.

REPORTS TO : Supervised and Supportive Visitation Program Coordinator

COMPENSATION : $29.17 - $33.49 per hour (Grid 12 as per collective agreement)

CLOSING DATE : Open until a suitable candidate is found

JOB NUMBER : 2025-95

If you need any accommodations at any stage of the hiring process contact us at

ICS is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race color religion visible or invisible diverse abilities gender gender identity or expression sexual orientation national origin age or citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection the burden of proof rests with the Employer.

Key Skills

Commercial Property Paralegal,Family Support,FMCG Sales,Admin Support,Adobe Flash

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 29 - 33