Family Support Worker (Foster Parent Support Program)

Boys and Girls Club Okanagan; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Family Support Worker for their Foster Parent Support Program. This full-time role involves providing essential support to caregivers and families, helping them navigate challenges and access resources to enhance family dynamics. The successful candidate will engage in crisis intervention, skill-building, and advocacy, working collaboratively with families to create tailored service plans. With a focus on emotional support and guidance, this position offers a rewarding opportunity to make a meaningful impact in the lives of young people and their families. Join a positive work environment that values professional development and inclusivity.

Benefits

Professional development opportunities

Positive work environment

Qualifications

• Bachelor’s degree in human/social services and 1 year of related experience required.
• Strong problem-solving and organizational skills are essential.

Responsibilities

• Provide direct support to families and caregivers to improve family functioning.
• Develop and implement individualized service plans for clients.

Skills

Problem-solving

Organizational skills

Crisis intervention

Advocacy

Emotional support

Education

Bachelor’s degree in a related human/social service field

Tools

Inventories and checklists

Job description

Family Support Worker (Foster Parent Support Program)

Date Posted: April 10, 2025

Competition Number: 8-25/26

Location: Kelowna, BC

BGC Okanagan provides safe and supportive spaces where children, youth and families can experience new opportunities, overcome barriers, build positive relationships, and build confidence and skills for life. BGCO is hiring a full-time and a part-time Family Support Worker for our Foster Parent Support Program at our Kelowna Club. The Support Worker provides direct support to caregivers and families, helping them develop skills and access resources to improve family functioning and ensure the well-being of young people. This role includes crisis intervention, advocacy, skill-building, and linkage to community services. Support Workers work collaboratively with families to create and implement individualized service plans while providing guidance and emotional support.

We can provide:

• Many opportunities for professional development
• Fun, positive work environment

Key Duties and Responsibilities:

• Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behavior, meeting with caregivers and service providers, and using a variety of inventories, checklists and questionnaires. Assesses the information gathered to identify client problems, needs and risks. Develops and implements a service plan within program guidelines.
• Provides support, guidance and problem-solving to clients to address issues related to family functioning in an individual or group setting using as outlined in the program to resolve the identified problems, needs and risks.
• Provides immediate, solution-focused support to prevent placement breakdowns and offers on-call assistance during family crises or investigations.
• Participates in the development, modification and evaluation of client service plans with the integrated case management team. Participate in integrated case management meetings on a regular basis to report on clients’ activities and progress.
• Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers, resources and professionals as required.
• Provides parenting skill building to clients on issues such as parent-child interaction, child development, discipline and guidance, and behavior management.
• Provides participants with skill building through individual and group work such as problem solving and healthy communication.
• Provides emotional support and feedback to clients, including advocating for caregiver relief.
• Plans and conducts group educational sessions on topics related to participants' issues.
• Liaises with and/or promotes the interests of clients with other community service providers, professionals and school personnel as required. Accompanies clients to meetings and appointments as required.
• Maintains related records and statistics and provides reports to the supervisor and regulatory bodies.

Performs other related duties as required.

Qualifications:

• Bachelor’s degree in a related human/social service field.
• One (1) year recent related experience, or an equivalent combination of education, training and experience.
• Excellent problem-solving and organizational skills.
• Possess a valid Class 5 BC Driver’s license and reliable vehicle with the appropriate liability insurance.

This position is open to all candidates and requires union membership.

Hours:

Role 1: 35 hours per week, Monday to Friday, 9:00am-4:00pm;

Role 2: 17.5 hours per week, 2.5 days per week.

Rate of Pay: $29.17 per hour

Closing Date: April 18, 2025

As an equal opportunity employer, BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve, and we encourage applications from communities which are structurally marginalized based on race, disability, age, sex, religion, sexual orientation, nationality, social or ethnic origin, gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process, we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if you’re legally entitled to work in Canada. Eligible applicants include: Canadian citizens, permanent residents and refugees in Canada with legal status.

We appreciate and thank all applicants for their interest, however only short-listed candidates will be contacted.