Family Support Worker - Family Centre-Part Time

Good Shepherd Hamilton & Toronto; Hamilton; On-site; CAD 30,000 - 45,000; Part time

Job summary

Join a dedicated team at Good Shepherd, providing vital support to families in need. This role involves assisting service users with housing and crisis management while ensuring safety in a residential setting. Ideal candidates will have a background in Social Services and strong interpersonal skills. We offer a supportive work environment with opportunities for professional development and extended health benefits.

Benefits

Support for continuing education

Recognition programs

Employee/Family Assistance Program (EAP)

Extended health benefits

Qualifications

• Minimum 1-year related experience in community outreach or emergency shelter.
• Knowledge of issues impacting families such as homelessness, violence, and mental illness.

Responsibilities

• Provide support including assessment, housing-based case management, and crisis intervention.
• Maintain safety and security of the shelter through facility checks and inspections.

Skills

Interpersonal Skills

Conflict Resolution

Communication

Time Management

Organizational Abilities

Education

Post-secondary education in Social Services

Tools

HIFIS

EMHware

Job description

Hours: 15 hours per weekend, with 3 weekends worked per calendar month. Rotating shifts include days (7:00am-3:00pm, 8:00am-4:00pm), afternoons (3:00pm-11:00pm, 4:00pm-12:00am), and nights (11:00pm-7:00am, 12:00am-8:00am). There is an opportunity to pick up additional hours across Family Centre programs as they become available. Some flexibility in work hours may be required.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca.

This opportunity is with our Good Shepherd - Family Centre.

How You Will Make An Impact

1. Provide support to service users including assessment, intake, housing-based case management, crisis prevention and intervention, supportive counselling, education, advocacy, accompaniment to viewings and appointments, facilitating long-term housing success, and linkages with other community services.
2. Perform residential tasks such as house laundry, cleaning common spaces, unit turnovers, unit inventory, unit inspections, and other tasks required for the safe and efficient operation of the program.
3. Maintain the safety and security of the shelter by completing hourly facility checks, answering phones and doors, and weekly unit inspections.
4. Recognize and appropriately respond to the unique barriers faced by service users.
5. Respect and protect the confidentiality of service user information and other sensitive information related to the operation of the program.
6. Observe all Good Shepherd health and safety rules and work in compliance with the Occupational Health and Safety Act and its regulations to minimize risks to clients, staff, and others, as well as to property.

What You'll Bring To Our Team

1. Post-secondary education in Social Services or a related field.
2. Experience working in a residential setting is preferred.
3. Minimum 1-year related experience in community outreach or emergency shelter, or an equivalent combination of education, training, and experience in Social Services or a related field.
4. Knowledge of and experience working with issues impacting families such as homelessness, violence against women and children, immigration, poverty, mental illness, and substance use.
5. Commitment to and experience working within a person-centered, trauma-informed, harm reduction, and housing-first framework.
6. Excellent interpersonal, conflict resolution, verbal and written communication skills, and good time management and organizational abilities.
7. Ability to work cooperatively within an interdisciplinary team.
8. Experience with HIFIS & EMHware is an asset.
9. CPR certification or willingness to obtain it.
10. A valid G license is preferred.
11. Fluency in a second language is an asset.
12. Commitment to anti-racist/anti-oppressive practice and alignment with the mission and values of Good Shepherd.

What We Offer

1. Being part of a caring team that supports our local community.
2. Support for continuing education and professional development.
3. Recognition programs, access to self-care supports, and an Employee/Family Assistance Program (EAP).
4. A positive and encouraging work environment.
5. The opportunity to make a difference and provide hope.
6. Extended health benefits.

Join our team and be part of a group that values hard work, dedication, and maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enriched by the diverse community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available upon request for all stages of the hiring process. Please contact Human Resources at 905-528-5877 if needed.

Our organization has a mandatory COVID-19 vaccination policy. Further details on the policy and accommodations will be provided to candidates selected for interviews.

Job posted by ApplicantPro.