family services area manager
Bissell Centre
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Benefits offered by this job
Job summary
Bissell Centre in Edmonton is seeking an experienced Family Services Area Manager to oversee delivery of community programs, hire and train staff, and supervise operations at multiple centers. You will participate in policy development, manage budgets, and resolve conflicts while maintaining high service standards.
The role requires a Bachelor's degree in social work or related field and 3–5 years of supervisory experience in community services.
Qualifications
- Bachelor's degree in a related field (Social work or equivalent).
- 3 years to less than 5 years of experience in community services or related fields.
Responsibilities
- Evaluate the delivery of social and community service programs.
- Plan and organize the delivery of social and community service programs.
- Hire and provide training for professional and non-professional staff.
- Direct and advise professional and non-professional staff.
- Manage the operations and activities of social and community centres, correctional facilities and detention centres.
- Participate in policy development by preparing reports and briefs for management committees and working groups.
- Plan, administer and control budgets for projects, programs, support services and equipment.
- Resolve conflict situations.
- Coaching and administrative tasks.
- Supervise other technical support workers in this group.
- Supervisory Experience.
Skills
Education
Job description
Education: Bachelor's degree. Social work, other. Work setting: Community and social services. Tasks: Evaluate the delivery of social and community service programs. Plan and organize the delivery of social and community service programs. Hire and provide training for professional and non-professional staff. Direct and advise professional and non-professional staff. Manage the operations and activities of social and community centres, correctional facilities and detention centres. Participate in policy development by preparing reports and briefs for management committees and working groups. Plan, administer and control budgets for projects, programs, support services and equipment. Resolve conflict situations. Coaching. Administrative and office activities. Supervise other technical support workers in this group. Supervisory Experience.
- Location Edmonton , AB T5H 2H6
- Work location On site
- Salary $ 73,507 YEAR annually / 40 hours per week
- Terms of employment Permanent employment Full time
- Day
- Starts as soon as possible
- Benefits:Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
English
- Bachelor's degree
- Social work, other
3 years to less than 5 years
Work must be completed at the physical location. There is no option to work remotely.
- Community and social services
- Evaluate the delivery of social and community service programs
- Plan and organize the delivery of social and community service programs
- Hire and provide training for professional and non-professional staff
- Direct and advise professional and non-professional staff
- Manage the operations and activities of social and community centres, correctional facilities and detention centres
- Participate in policy development by preparing reports and briefs for management committees and working groups
- Plan, administer and control budgets for projects, programs, support services and equipment
- Resolve conflict situations
- Coaching
- Administrative and office activities
- Supervise other technical support workers in this group
- Supervisory Experience
- 3-4 people
- Criminal record check
- Basic security clearance
- Driver's validity licence check
- Vulnerable sector check
- Valid driver's licence
- Work under pressure
- Attention to detail
- Fast-paced environment
- Large workload
- Large caseload
- Tight deadlines
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Proactive
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Life insurance
- Mileage paid
- Registered Retirement Savings Plan (RRSP)
- Maternity and parental benefits
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Wellness program
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
2026-09-29
- Health care and social assistance
- 15job postings advertised
- Large business(between 100 and 500 employees)
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