Family Information Liaison

Government of Alberta; Village of Alberta Beach; On-site; CAD 68,000 - 91,000; Full time

Job summary

The Government of Alberta is seeking a Family Information Liaison to support Indigenous families affected by violence and loss. This role involves building connections with families, offering critical support, and ensuring culturally safe communication with various services. The position requires a strong understanding of Indigenous history and trauma-informed practices.

Benefits

Employee Resource Groups

Professional learning and development opportunities

Flexible work arrangements

Qualifications

• Minimum 2 years of related experience.
• Understanding of Indigenous history.
• Knowledge of trauma-informed practices.

Responsibilities

• Build relationships with families of missing and murdered individuals.
• Coordinate information sharing with agencies.
• Support knowledge sharing among victim services and police.

Skills

Communication

Problem Solving

Cultural Awareness

Team Collaboration

Project Management

Education

University graduation in Social Work, Human Ecology, Criminology or Social Sciences

Job description

1 week ago Be among the first 25 applicants

Job Information

Job Title: Family Information Liaison

Job Requisition ID: 64494

Ministry: Public Safety and Emergency Services

Location: Northern Alberta

Full or Part-Time: Full-time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Temporary

Scope: Open Competition

Closing Date: June 12, 2025

Classification: Program Services 3 Market Adjustment

Salary: $2,626.89 to $3,448.73 bi-weekly ($68,562 - $90,012 year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The ministry of Public Safety and Emergency Services keeps Alberta communities safe and secure, and ensures our province is prepared for and resilient to the impacts of disasters. The ministry works alongside partners in law enforcement, justice, health and social services and other community and Indigenous partners as a part of the justice and public safety continuum to support the unique needs of Albertans while ensuring the sustainability and resilience of the system.

Please note that employees are welcome to participate in Employee Resource Groups. For example, there is an Indigenous Employee Circle that supports the body, mind, spirit, and emotions of Indigenous GoA employees. It improves awareness and understanding of First Nation, Metis and Inuit peoples working within the GoA and beyond, as well as creates allies and model partnerships between Indigenous and non-Indigenous people.

Role Responsibilities

Are you looking for an inspiring and rewarding career opportunity? Are you passionate about working with people? Do you like to be creative and build individual and community capacity? If so, Indigenous Programs and Policy has an exciting opportunity for you!

The Family Information Liaison is a key link for Indigenous Programs and Policy, working directly with families of missing and murdered Indigenous women and girls, two spirit individuals, as well as men and boys. Family Information Liaisons provide a connection between families and other agencies and services, including the criminal justice system, social services, and policing.

Reporting to the Manager, Indigenous Programs and Policy, responsibilities of this position focus on building and maintaining relationships with family members who have missing or murdered loved ones. The goal is to support knowledge sharing between victim service providers, the Office of the Chief Medical Examiner, police services and cultural and community helpers. The Family Information Liaisons provide a critical infrastructure to gather and share up-to-date information in coordination with families, ensuring the varied information needs are addressed and responded to in a focused, accurate and culturally safe manner. This requires specialized knowledge of Indigenous communities throughout Alberta including the language and culture of each community as well as knowledge of traditional ceremony and protocol.

There are a total of four Family Information Liaisons across the province, including this position.

To Be Successful You Will Require

• An understanding of trauma informed practices.
• An understanding of Indigenous history and cultural practices.
• An understanding of the criminal justice’s system and victim services.
• Program and/or project management experience.
• Excellent verbal and written communication skills.
• Creative ability to analyze and resolve issues.
• The ability to work independently as well as collaborating with Police Services, First Nation Band Councils and other external stakeholders.
• Be adept at problem solving and have excellent strategic thinking skills.
• Ability to take initiative.
  
  

This position is provincial in scope with a focus on the northern area of Alberta. Extensive travel in Northern Alberta is required, including to rural and remote communities, with potential travel by small plane. Some evening and weekend work will be required with some flexibility in work schedule. For this position, most travel will be in Northern Alberta.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

• AGILITY: You are able to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.
• SYSTEMS THINKING: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.
• DEVELOP NETWORKS: You proactively build networks, connecting and building trust in relationships with different stakeholders.
• BUILD COLLABORATIVE ENVIRONMENTS: You lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• CREATIVE PROBLEM SOLVING: You are able to assess options, and implications in new ways to achieve outcomes and solution.
• DRIVE FOR RESULTS: You are able to determine what outcomes are important and maximize the use of resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and all stakeholders.
• DEVELOP SELF AND OTHERS: You have a commitment to ongoing learning and desire to invest.
  
  

Qualifications

A university graduation in a related field such as Social Work, Human Ecology, Criminology or Social Sciences is a must, as well as a minimum of 2 years progressively related experience.

Equivalencies Considered

Directly related education or experience will be considered on the basis of 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Required

• An understanding of Indigenous history in Canada is essential as well as awareness of the diversity that exists among the Indigenous population in Alberta.
• Please outline your experience as it relates to the job ad in detail in your cover letter. Applications without a cover letter will not be considered.
• Valid class 5 driver’s license.
  
  

Assets

• Registered Social Worker Designation.
• Ability to speak an Alberta Indigenous language fluently (Cree, Blackfoot, Dene, Stoney, Nakota Sioux).
• Previous experience working with Indigenous people and communities as well as experience in sharing circles, ceremonies and traditional healing.
• Experience interacting and providing supports in the 2SLGBTQI+ Community.
• Experience with the Criminal Justice System.
• Experience with Trauma Informed Care.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

• Positions Currently available: Temporary Salaried with expected end date March 31, 2026 (there is a possibility of extension).
• This competition will be used to fill current and future vacancies within the Family Information Liaison Unit.
• The successful incumbent must be located in Northern Alberta with potential for some remote work.
  
  

Other Application Information

• A cover letter is required in your application.
• Please indicate employment duration for all roles listed on your resume e.g. Jan 2022 to Dec 2023.
• This position may require final candidates to undergo a security clearance.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
  
  

The successful candidate may also be eligible for an Attraction Bonus, Northern Allowance and/or Retention Bonus. Please visit the attached link for more details: https://www.alberta.ca/premium-pay-directive.aspx. Please note that relocation expenses will not be granted.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

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  Government Administration

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