Fall 2025: Ecommerce & CRM Co-op, D2C (July through December)

Ninjakitchen; Mississauga; Hybrid; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Ecommerce & CRM Intern to join their innovative team. This role offers a unique chance to gain hands-on experience in the fast-paced world of Ecommerce, focusing on Direct to Consumer strategies. You will collaborate with cross-functional teams to optimize product listings, enhance email communications, and drive conversion rates. With a commitment to personal and professional growth, this internship provides an exciting opportunity to contribute to impactful projects while learning from industry leaders. If you're passionate about marketing and eager to make a difference, this role is perfect for you.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Employee Stock Purchase Options

Wellness Programs

Product Discounts

Qualifications

• Currently enrolled in a degree program in business or marketing.
• Proven understanding of marketing strategy and execution.
• Strong organizational and time management skills.

Responsibilities

• Support product and promotional campaigns to drive sales.
• Optimize user journeys and manage email content.
• Monitor website KPIs and customer engagement metrics.

Skills

Marketing Strategy

Content Creation

Email Marketing

Data Analysis

Communication Skills

Organizational Skills

Proactive Problem Solving

Team Collaboration

Time Management

French Language

Education

Bachelor's Degree in Business

Master's Degree in Marketing

Tools

GA360

CMS Tools

CRM Tools

Photoshop

Canva

MS Office

Excel

Job description

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Work Period: July through December

Location:Onsite 2 to 3 days per week in Mississauga, Ontario.There is no relocation or housing assistance for this position.

This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of Ecommerce. As an Ecommerce & CRM Intern focusing on our Direct to Consumer business, you will play a crucial role in supporting our site merchandising and CRM strategy on our Canadian digital platforms. You will work closely with Ecommerce, sales, CRM and marketing teams to optimize product listings, web content, grow and enhance our email communications, drive conversion, and contribute to the growth of our direct to consumer channel.

Responsibilities include, supporting the launches of product and promotional campaigns, optimizing user journeys, and planning and executing email content based on business goals. The Ecommerce & CRM intern will also be responsible for actively growing our user base and increasing engagement across the Shark and Ninja brands, ensuring that we are creating a best in class experience for our customers.

Here are some of the EXCITING things you’ll get to do:

• Content Creation & Management

  • Setup and manage creative assets for email and promotional campaigns
  • Partner with internal teams and agencies to align on content needs.
  • Experiment with new content forms and approaches to identify new opportunities, drive traffic and optimize conversions.
  • Create and implement a strategic content calendar for both Shark and Ninja brands, including new product launch content, promotional emails, tips & tricks and seasonal moments; using data to ground content decisions.

  Site Merchandising & CRM Reporting

  • Support the Ecommerce team and cross-functional stakeholders to ensure product launches, promotional activity and customer communications lead to desired business results – driving sales and conversion rates through sharkclean.ca and ninjakitchen.ca
  • Build and update web pages and site journeys in support of new promotional campaigns
  • Ensure accuracy of all creative assets, linking, promotional and product setup for areas of focus
  • Monitor website KPIs to understand content and sales performance, as well as customer engagement with email communications; using this data to identify optimizations and risks.
  • Use industry insights and digital knowledge to identify opportunities to grow the SharkNinja Canada CRM user base.
  • Monitor key product inventory and flag stock risks and opportunities.

ATTRIBUTES & SKILLS:

• Currently enrolled in a bachelor's degree, master's degree, or doctoral program, preferably in business, marketing, e-commerce, or a related field.
• Must be able to come into the office 2 to 3 daysper week.
• Familiarity with GA360, CMS & CRM tools, Photoshop, Canva an asset
• Proven understanding and experience working around marketing strategy & execution.
• Must be proactive, highly detail oriented and possess strong organizational and time management skills, ability to multi-task and deadline oriented.
• Excellent written and verbal communication skills.
• Competency with MS Office, intermediate proficiency with Excel required
• Comfortable working with numbers, with an ability to organize data, interpret metrics and identify trends
• Self-motivated and strong interest in learning about evolving digital channels and measurement
• Outstanding problem resolution and follow up skills to effectively manage deliverables
• Demonstrated skills in problem solving, analytical and critical thinking and proactive decision making.
• Passionate team player with a positive “can-do” attitude
• Intermediate French considered an asset but not required.

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja's Candidate Privacy Notice can be found here:https://www.sharkninja.com/candidate-privacy-notice/

For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/

For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture [e-mail]