Fairmont Gold Server (Luxury Lounge)

Fairmont Hotels & Resorts; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Fairmont Hotels & Resorts as a Fairmont Gold Attendant, where you'll provide exceptional service in a luxury setting, ensuring memorable experiences for our guests. This full-time role in Whistler requires customer service skills and certifications, with competitive pay and benefits including subsidized accommodation and employee discounts.

Benefits

Subsidized staff accommodation provided

Complimentary meal in staff cafeteria

Employee Travel Program discounts

Hotel leisure benefits including Golf/Ski passes

Qualifications

• Previous customer related and serving experience preferred.
• Food Safe Certification is required.
• Serving It Right Qualification required.

Responsibilities

• Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards.
• Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty.
• Assist guests with information about hotel facilities and local attractions.

Skills

Customer service

Attention to detail

Professional presentation

Education

Food Safe Certification

Serving It Right Qualification

Job description

1 week ago Be among the first 25 applicants

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Fairmont Gold Attendant (Luxury Lounge Server)

Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Server will create a sense of loyalty that will ensure their return.

This is a full-time, permanent position. We are looking for candidates to start on July 9, 2025.

Starting Rate of Pay: $21.85 per hour.

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.55.

Job Duties Include

• Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
• Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
• Assist guests regarding hotel facilities in an informative and helpful way
• Provide exceptional information to our Guests about local and area attractions
• Follow department policies, procedures and service standards
  
  

Qualifications

• Previous customer related and serving experience preferred
• Food Safe Certification is required
• Serving It Right Qualification required
• Must possess a professional presentation
  
  

Job Perks & Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes
  
  

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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