Fairmont Gold Lounge Attendant - Casual

Accor; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a progressive hotel in Vancouver that celebrates the local culture and vibrancy. This exciting role offers the chance to provide exceptional Five Star Service in a luxury setting, ensuring guest satisfaction through professional bartending and restaurant service. With a focus on creativity and hospitality, you will be part of a team that values diversity and inclusion. Enjoy competitive pay, complimentary meals, and exclusive discounts at various dining destinations. Embrace the opportunity to grow and learn in a dynamic environment where your contributions truly matter.

Benefits

Complimentary work meal

50% off at dining destinations

Diversity and inclusion commitment

Qualifications

• Experience in Food & Beverage or guest services in a luxury setting.
• Serving it Right certification is required.

Responsibilities

• Provide professional, friendly, and engaging Five Star Service.
• Maintain and close down seamless restaurant styled service.

Skills

Food & Beverage service

Concierge services

Guest services

Interpersonal skills

Problem solving

Passion for guest service

Ability to work under pressure

Basic knowledge of beer, wine & spirits

Professional presentation

Education

University/College degree in a related discipline

Tools

Microsoft Windows applications

Job description

Company Description

This is an exciting opportunity to join the team at Fairmont Pacific Rim. Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver. Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.

Job Description
Why work for Fairmont Pacific Rim?

• Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver
• A competitive rate of $26.85 per hour
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler

What You Will Be Doing

• Provide professional, friendly and engaging Five Star Service
• Ensure all Fairmont Gold Standards and operating procedures are adhered to
• Basic bartending and wine service
• To set up, maintain and close down a seamless restaurant styled service and buffet presentations in the Fairmont Gold Lounge
• Replenish product offerings on buffets according to Fairmont Hotels and Resort standards.
• Clear tables and reset for next guests arrival.
• Food & Beverage side duties and preparation
• Maintaining par stocks of all Food & Beverage inventories and items
• Luxury style lounge service
• To follow department policies, procedures and service standards
• Liaise with VIP Concierge and culinary kitchen team to ensure smooth service operations
• Monitor maintenance of physical Fairmont Gold product
• To follow all safety policies
• Comply with Accor policies, procedures and code of ethics
• All other duties as assigned

Qualifications
Your experience and skills include:

• Previous Food & Beverage, concierge or guest services experience in a luxury setting
• Serving it Right certification required
• University/College degree in a related discipline an asset
• Command in multiple languages is an asset
• Basic knowledge of beer, wine & spirits and ability to make cocktails
• Computer literate in Microsoft Windows applications required
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Passion for luxurious guest service
• Ability to work well under pressure in a fast paced environment

Physical Aspects Of Position Including But Not Limited To

• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling lifting up to 50 lbs
• Occasional ascending or descending ladders, stairs and ramps

Your Team And Working Environment

• Be a part of Forbes Five Star and AAA 5 Diamond hotel, be a member of the finest Front Office team

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS