Facility Support Representative

Northwest Employment Works; Dryden; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Health care benefits

Defined benefit pension plan

Job summary

Northwest Employment Works is seeking a Facility Support Representative in Dryden, Ontario. This role involves administrative and clerical service support to the Site Characterization team, focusing on shipping, inventory duties, and document control.

The ideal candidate should possess excellent communication skills, office administration experience, and proficiency in MS Office. This position offers competitive salary and benefits, with a commitment to equity and inclusion.

Qualifications

• Demonstrated office support/administration experience.
• Strong working knowledge of MS Office applications.
• Outstanding communication and interpersonal skills.

Responsibilities

• Perform routine clerical tasks including mail and courier.
• Manage shipping and inventory duties.
• Support records management and document control functions.

Skills

Office support/administration experience

MS Office suite proficiency

Strong communication skills

Organizational skills

Problem-solving abilities

Education

Grade 11 or equivalent education level

Job description

Job Summary

Reporting to the Site Manager, Site Characterization, the Facility Support Representative is a key member of the team that provides a variety of administrative and clerical services to the NWMO Site Characterization team including but not limited to: shipping and inventory duties, operation and maintenance of office and warehouse equipment, records management and document control support functions, and other duties as required.

Responsibilities

• Working in accordance with prescribed safety procedures and regulations
• Perform administrative service support

Clerical:

• Perform routine clerical tasks such as mail and courier as required, on daily basis
• Warehouse sample inventory including tracking, organizing and storing samples to ensure accuracy and availability
• Creating, processing and filing care and custody forms and records
• Arrange for and perform printing of material, courier packaging and handling as necessary
• Maintain stationery, office and kitchen supplies, facility and site supplies ensuring sufficient inventory levels are maintained
• Maintain task book and documentation related to all aspects of the job
• Operate and support the maintenance of a variety of office equipment such as printers, scanners, and photocopiers. Carry out equipment inspections, and make minor adjustments, including changing toner, print cartridges, paper supplies, etc.
• Inspect deliveries for damage and completeness compared against shipping manifest. Following up on discrepancies with NWMO shipment requester and shipping / courier company

Reception:

• Greeting and directing visitors, serving as the first point of contact for guests

Records/Document and Warehouse Support:

• Perform records management and document control support functions such as scanning, sorting, filing, labeling, retrieval, etc. for various phases of Site Characterization document life cycle management
• Maintain, sort and keep sample facility and equipment in the facility stocked and in good order
• Process, distribute and track documentation. Verify details and compile statistics, ensuring deadlines are met, following up, as necessary
• Work with a variety of commercial software applications (including MS Office suite) to produce correspondence, reports, presentation material, standard forms, numerical data, and other documentation as required
• Inspect and operate forklift and other material handling devices in support of warehousing and shipping and receiving tasks
• Purchase supplies and deliver to work site as required

Other:

• Assist Facilities and IT with the onboarding/offboarding of employees and contractors: planning for system access, badges, name plates, business cards request, pass card forms, access codes request etc.
• Escalate any IT issues
• Report any deficiencies to Facilities or IT Help Desk and support resolution
• Assist Facilities with building maintenance/ management or vendor requests as directed by manager
• Accountable for the health, safety and well-being of self and others, as per established procedures and standards
• Other duties as required

Qualifications and Experience

The ideal candidate will have the following skills and experience.

• Grade 11 or by having the equivalent level of education
• Demonstrated office support/administration experience
• Experience in technical warehousing environment or scientific environment is beneficial
• Strong working knowledge and experience with MS Office (Outlook, Word, Excel, Publisher, PowerPoint)
• Outstanding communication and interpersonal skills
• Strong sense of urgency, ownership and demonstrated ability to manage competing priorities and tight deadlines
• Organized, resourceful and is an effective problem solver
• A quick learner with ability to work independently
• Committed and collaborative team player and flexible to daily demands
• Outstanding attention to detail
• Energetic, hard-working and self-motivated
• Highly professional
• Must have a Class G driver’s license or equivalent

Other Information

Must be eligible to work in Canada and must be able to meet security clearance requirements

We offer a competitive base salary, health care benefits and a defined benefit pension plan

This is a site-based role: Onsite – Dryden, Ontario

The NWMO is committed to contributing to reconciliation in all its work by co-creating a shared future built on rights, equity and well-being. As an employment equity employer, NWMO actively seeks Indigenous Peoples, members of visible minorities, women, people with disabilities, and additional diverse identities for our workforce. NWMO will provide accommodation to applicants with disabilities. If you require accommodation, please contact us.

We review applications on a rolling basis and encourage interested candidates to apply at their earliest convenience to ensure full consideration. The NWMO is committed to a fair, transparent, and efficient recruitment process. While we sincerely appreciate every expression of interest, only those candidates selected to continue in the recruitment process will be contacted directly.