Facility Service Worker (Auxiliary)

Richmond Olympic Oval; Richmond; On-site; CAD 31,000 - 44,000; Full time

Benefits offered by this job

Access to Oval fitness centre

12% in-lieu of benefits increases to 4

Collaborative team environment

Job summary

Richmond Olympic Oval is seeking a proactive Facility Service Worker to ensure exceptional guest experiences through cleaning, maintenance and front-line services. You will support parking operations, assist with event setups and perform routine facility tasks to maintain safe, clean spaces.

The role requires physical ability, independent work, and strong customer service. Weekday daytime shifts provide a stable schedule in a dynamic venue environment.

Qualifications

• Grade 12 completion or equivalent required.
• Valid BC Driver’s License.
• Building Service Worker Certificate preferred.

Responsibilities

• Parkade & parking operations support; basic enforcement and oversight.
• Facilities, grounds & equipment upkeep, including safe handling and setup.
• BSW services: sanitation, cleaning and waste management.
• Minor maintenance tasks and equipment operation on/off site.
• Coordinate with departments for meetings, events and conversions.
• Inventory control and log entries; liaise with stakeholders.

Skills

Customer service

Independent work

Teamwork

Parking enforcement experience

Education

Grade 12 or equivalent

Building Service Worker Certificate preferred

Tools

Forklift certification

Scissor lift certification

CMMS familiarity

IT/A/V event support

Refrigeration safety awareness

Job description

Anticipated Start Date: As soon as possible

Facility Service Workers (FSW) play a crucial role in ensuring that guest experiences at the Richmond Olympic Oval are supported by outstanding first impressions. As a Facility Service Worker, you are both proactive and responsive in providing exceptional guest experiences through routine facilities and/or equipment care, cleaning and maintenance, parking operations, venue conversions and frontline operational services. FSW’s are great at finding solutions, capable of independent motivation, love to work in a busy operational environment, customer focused and able to perform well within a team environment.

Your core responsibilities include:

• Parkade & parking operations support as required including wayfinding, in/out permissions, basic enforcement and general oversight at primary and secondary parking sites (some locations may be off-site in close proximity to the Oval)
• Facilities, grounds & equipment upkeep, including the safe moving, storing and set-up of equipment
• Building Service Worker (BSW) services as required including sanitization and cleaning
• Facility conversions and support services as required for multiple departments, meetings, events and/or similar
• Minor maintenance as required
• Vehicle and equipment operations on and off site as required
• Detail, presentation and service oriented in all duties as assigned

Examples of Work include:

• Parkade support services such as traffic flow & capacity, safety & compliance initiatives, minor maintenance, etc.
• Detailed upkeep of exterior grounds, including waste & debris removal, safety & aesthetics checks, minor maintenance, etc.
• BSW support services such as sweeping, waste collection, recycling services, supply stocking, etc
• Cleaning and sanitization duties as assigned to BSW’s and/or FSW’s
• Review facility schedule to plan & prepare for public access, meetings, events, multi-department support services, etc.
• Liaise and support multiple internal and external stakeholders as required
• Execution and/or support of facility services & conversions
• Vehicle and equipment operations
• Inventory control and log entries as required
• Written and oral communications
• Minor maintenance tasks as assigned, interior & exterior
• Other duties as assigned

Your schedule at the Oval will look like:

We are specifically looking for coverage during our weekday, day-time hours. Monday-Friday, 7AM-5PM.

Working Conditions:

• Must be able to work in all types of indoor & outdoor year-round climate conditions
• Must be able to be stand and/or walk for extended and/or full periods of shifts
• Must be able to meet ongoing physical demands of work, including safe lifting, pushing, pulling, bending, twisting, reaching, etc.
• Must be able to consistently lift a minimum of 50 lbs.
• Safe use of vehicles and equipment as required
• Independent and team work

Knowledge, Skills & Abilities:

• Exceptional detail and customer service skills
• Knowledge and ability of the cleaning methods, materials, tools and equipment used in janitorial work
• Knowledge of routine building and equipment maintenance, and minor repair tasks
• Knowledge of janitorial workplace hazards and safe practices
• Knowledge of and ability to provide excellent customer service
• Knowledge of and familiarity with a computerized maintenance management system is an asset.
• Ability to understand and follow oral and written instructions
• Ability to deal courteously and effectively with co-workers and the public
• Ability to work independently with minimal supervision
• Experience with parking enforcement, road safety and/or traffic management (flagging) an asset
• Forklift and scissor lift certification an asset
• IT, A/V, event sound and/or audio experience an asset
• Experience with safe use of tools and equipment an asset
• Refrigeration Safety Awareness education and/or certification an asset
• Must successfully complete and maintain a clear Criminal Record/Police Information Check.

Qualifications and Experience:

• Completion of Grade 12 or equivalent
• Valid BC Driver’s License
• Building Service Worker Certificate is preferred

Compensation:

$27.27 per hour (*inclusive of 12% in-lieu of benefits) as per the Collective Agreement.

Perks:

Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.

• Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum (restrictions may apply).
• 12% in lieu of benefits increases to 16% in lieu of benefits after working 1000 hours
• Collaborative team environment

The Richmond Olympic Oval is anequal opportunityemployer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.