Facility Patient Care Manager

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 72,000 - 110,000; Full time

Job summary

Shared Health in Winnipeg is seeking a Facility Patient Care Manager to oversee safe health services delivery and facility operations within a local region when leadership is unavailable.

Reporting to Clinical Leadership, you will guide staff to meet priorities such as financial sustainability, patient flow, and quality/safety, while maintaining strong communication and acting on short-term scheduling changes to ensure continuous care.

Qualifications

• 3–5 years of leadership experience in patient/resident care settings.
• Post-secondary degree in a health discipline from an accredited institution.
• Active membership in good standing with an appropriate regulatory body.

Responsibilities

• Provide leadership to onsite staff to achieve service delivery priorities.
• Maintain strong communication between staff, scheduling and managers.
• Reassign staff or coordinate coverage to ensure continuous patient care.
• Foster interdisciplinary collaboration to maintain high standards of care.
• Support patient flow and capacity management across facilities.
• Plan, coordinate and supervise work of outside contractors when required.
• Manage emergency situations and ensure staff well-being and communication.

Skills

Leadership

Staff supervision

Interdisciplinary collaboration

Education

Post-secondary degree in health discipline

Job description

Requisition ID: 408712

Position Number: 20046219

Posting End Date: August 19, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre - Health Sciences Centre

Department / Unit: Care Coordination - FPCMs

Job Stream: Clinical Support

Union: Non Union

Anticipated Start Date: ASAP

FTE: 0.90

Anticipated Shift: Non-Conforming

Work Arrangement: In Person

Daily Hours Worked: 7.75; 11.63

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services leadership team is not available.

Reporting To The Clinical Leadership, This Position Will Be Actively Engaged In Providing Leadership To The Staff To Achieve The Operational Priorities Of The Service Delivery Organization (SDO) I.e., Financial Sustainability, Patient Flow, Patient Experience, Quality/Safety, Staff Engagement And Will

• Ensure strong communication pathways between onsite staff, scheduling and managers.
• Reassign staff or request unit/department to provide service to care for patients/residents/clients.
• Foster/facilitate interdisciplinary, collaborative relationships to ensure a high standard of patient/resident/client care through modelling care and service with compassion and respect.
• Support system flow by facilitating transfers to and from other facilities based on capacity management protocols and patient/resident/client needs.
• Make decisions and ensure availability of staff based on sick calls and required short-term scheduling impacts to maintain safe operation of clinical services including working with agencies.
• Support implementation and change initiatives.
• Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways.
• As required and in collaboration with appropriate management personnel, will plan, coordinate and supervise work of outside contractors.

NOTE

The position is onsite or a mix of offsite/onsite to cover a local geographical area(s) within a region. The hours cover a mix of evenings/weekends/nights/statutory holidays and opportunities to provide relief on day shift.

Experience

• 3 - 5 years of leadership experience in a patient/resident/client care setting.

Education (Degree/Diploma/Certificate)

• Post-secondary degree in a relevant health discipline from an accredited post-secondary education institution is required.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications And Skills

• Demonstrated leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings.
• The incumbent must prioritize dedicated and focused time for planning and concentration.
• Travel to other health care facilities within the SDO may be required. A valid class 5 Manitoba driver’s license and access to a personal motor vehicle is required.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.