Facility Partnerships and Event Liaison, Dr. Anne Anderson Community Centre and St. Francis Xav[...]

City Of Edmonton; Edmonton; On-site; CAD 68,000 - 87,000; Full time

Job summary

An established industry player is seeking a dynamic Facility Partnerships and Event Liaison to enhance community recreation and sports experiences. This role involves managing partnerships with local schools, coordinating events, and ensuring a welcoming environment for all facility visitors. The ideal candidate will thrive in collaborative settings, possess strong communication skills, and have a passion for sports and recreation. Join a team dedicated to promoting inclusiveness and community engagement while working at the forefront of facility management. If you are ready to make a difference in the community, this opportunity is perfect for you.

Benefits

Health Benefits

Pension Plan

Professional Development

Flexible Hours

Qualifications

• 3+ years of experience in sports or recreation partnerships.
• Bachelor’s degree in a relevant field required.

Responsibilities

• Manage facility partnerships and ensure seamless integration of programming.
• Coordinate events and communicate with stakeholders effectively.
• Support operational needs and build strong relationships with partners.

Skills

Collaboration

Communication

Interpersonal Skills

Event Planning

Problem Solving

Time Management

Budget Management

Conflict Management

Customer Service

Google Applications

Education

Bachelor’s Degree in Physical Education

Bachelor’s Degree in Recreation Administration

Bachelor’s Degree in Business Administration

Tools

Google Applications

Job description

Job Description - Facility Partnerships and Event Liaison, Dr. Anne Anderson Community Centre and St. Francis Xavier Sports Centre (51302)

The City of Edmonton is looking for a Facility Partnership and Event Liaison! The Facility Partnerships and Event Liaison understands the positioning of both Dr. Anne Anderson Community Centre and St. Francis Xavier Sport Centres, which have unique facilities with Edmonton Public School Board and Edmonton Catholic School District partnerships integrated into a public recreation/sport centre. The vision for these facilities is to meet the recreation, leisure and sport needs of the community. If you value working closely with partner relationships, have a passion for sports and recreation, managing to ensure seamless integration of their business during regular programming as well as during events, and you like to work hands-on to support events, then this position might be just right for you!

What you will do:

Management of Facility Partnerships including operational coordination with Partners:

• Understand the partners' mandate, vision, mission, and business needs as well as the facility focus/purpose and public demand.
• Manage the facility details that create a ready and welcoming environment where recreation and leisure programming for the public can occur at the same time as the school activities.
• Build and maintain strong working relationships with the school representatives.
• Establish functional and positive relationships with other park stakeholders and partners for both St FX and DAACC.
• Effectively and efficiently communicate with the partners and all other stakeholders about varying needs and wants, ensuring there is a mutual understanding and appreciation between all parties to enable all involved to achieve optimal operations within given parameters.
• Be responsible for the management and administration of all partner contracts, as well as the process by which they are created, amended, renewed, and agreed to.
• Lead/manage the allotment of space and time between the school boards and the city including city programming and booking teams.
• Develop and lead plans for the optimization and promotion of space at St FX/DAACC, in particular in relation to partner operations and programming.
• Actively investigate and pursue opportunities to leverage the partnerships for mutual benefit, improving integration and thus the experience for any visitor to the facilities, including for instance joint promotional opportunities.
• Share and coordinate any facility and/or amenity-specific or program/service-related communication between COE and partners.
• Represent COE/St FX & DAACC in the Joint Advisory Committee meetings with EPSB and ECSD.
• Understand and support all work related to facility budget (i.e. variance reporting).

Event Coordination and event-related operational support:

• Work with both EPSB and ECSD on establishing the annual event calendar as per partner agreements, and coordinating this internally as needed.
• Communicate event-related information to all relevant internal and external stakeholders to facilitate a well-planned and well-coordinated approach from an events management perspective (i.e. event briefing sheets).
• Actively contribute and support the planning, preparation, implementation, and debriefing of events as needed (i.e. varying level of involvement depending on the event specifics).
• Be a main point of contact from the City’s perspective during events, problem-solve and collaborate with all internal and external stakeholders to provide satisfactory experiences for all facility visitors during an event (i.e. public and rental users, event participants, staff from a variety of areas including facility operations, programs, front counter, communications, etc., partners, and spectators).

Facility Team and Section Team Support:

• Manage the facility details that create a ready and welcoming environment where recreation and leisure programming for the public can occur at the same time as the school boards programming.
• Integrate with the Facility sub-teams (e.g. front counter Crew Lead, Programming teams, Bookings team, Custodial, Security) and build/maintain great working relationships through timely and appropriate communication, setting of expectations and clarification of roles/responsibilities related to partner day-to-day business operations as well as for events.
• Lead the response to any comments from customers, partners, or others related to partner involvement and impacts within the facilities.
• Support the Crew Lead on operational matters related to OH&S, including inspections, hazard assessments, emergency preparedness in particular as related to events and partner operations.
• Facilitate a solution-focused approach with the appropriate parties when challenges related to this integrated facility model arise.
• Collaborate on a coordinated approach to marketing and communications related to both DAACC and St. FX and ensuring frequent and current messaging through the appropriate channels.

Qualifications:

• Bachelor’s Degree in Physical Education, Recreation Administration, Business Administration or a related discipline.
• Minimum of three (3) years of progressively responsible experience in working with partners ideally in the field of sports or recreation.
• Experience engaging, communicating, influencing, and collaborating with partners, external stakeholders, and internal staff at all levels.
• Experience working with sport organizations in the area of partnerships, operations, facility development, and agreement management.

Assets:

• Experience planning, organizing, executing events.
• Background/experience in sports in general and in cycling and/or triathlon in particular.

Skills required for success:

• Ability to collaborate and build effective working relationships with key internal and external stakeholders who have differing needs, views, and opinions to explore and develop synergies and find solutions.
• Strong ability to effectively interact and communicate (verbally and written) with a variety of partners, stakeholders, and staff.
• Excellent interpersonal, team, and customer service skills.
• Strong conflict management, problem-solving, and consensus-building skills.
• Time management and organizational skills are essential for the success of this role.
• Ability to interpret and understand legal agreement terms and conditions in consultation with legal representation.
• Strong business acumen with solid understanding of budgets and variance analysis.
• Strong working knowledge of Google applications.
• Demonstrate service excellence, embracing diversity and promoting inclusiveness.
• Alignment to our Cultural Commitments and Leadership Competencies.
• Embracing a culture of equity, diversity, reconciliation, and inclusion.

Work Environment:

• Note: This position requires the staff to work on-site. Evening and weekend hours will be required regularly to support events, and other operational needs at the facility level.

Conditions of Employment:

• Valid Alberta Class 5 driver’s licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City business.
• Valid Standard First Aid and CPR Level C is a requirement of this position.
• Hire is dependent upon a Criminal Record Check satisfactory to the City of Edmonton.
• Applicants may be tested.

The City of Edmonton values applicants with a diverse range of skills, experiences, and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits.

1 Temporary (up to 11 months), Full-Time Position

Hours of work: 33.75 Hours per week

Salary: $39.153 - $49.215 (Hourly) $68,977.800 - $86,704.530 (Annually)

Recruitment Consultant: DM/MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Recreation Officer I

Posting Date

Closing Date

Closing Date:

Jan 10, 2025 11:59:00 PM (MST)

Number of Openings (up to)

Number of Openings (up to):

1 - Temporary Full-time

Union: CSU 52

Department

Department:

Community Recreation and Culture

Work Location(s)

Work Location(s):

St. Francis Xavier Sports Centre, 9240 163 Street Edmonton T5R 0A7