Facility Operations Custodial Lead

City of Red Deer; Red Deer; On-site; CAD 47,000 - 49,000; Full time

Job summary

City of Red Deer is seeking a Regular Full-Time Custodian/Facilities Operator to guide custodial staff, supervise daily operations, and ensure spaces are safe, clean, and ready for public events in Red Deer, Alberta.

Ideal candidates will have Grade 12, First Aid and WHMIS, plus experience with tools and basic records. Alberta driver’s license and weekend/shift availability are required to support varied schedules.

Qualifications

• Grade 12 or equivalent is required.
• Completion of Intermediate First Aid and WHMIS.
• Ability to operate and use power and hand tools.
• Ability to prepare and maintain simple facility records.

Responsibilities

• Lead, train, and support custodial staff to maintain high cleanliness and service standards.
• Coordinate daily facility operations, including custodial tasks, basic maintenance, event setups, and equipment usage.
• Ensure facilities are safe, clean, and ready for public use while meeting bookings.

Skills

Communication

Customer service

Emergency response

Physical stamina

Ability to work weekends

Arithmetic basics

Education

Grade 12 or equivalent

Intermediate First Aid & WHMIS

Tools

Power tools

Hand tools

Job description

About Red Deer:

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

About The City of Red Deer Municipal Government:

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference.

Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success

The Opportunity:

Ensure patrons facility-related needs are being met by guiding operations / custodial staff in the performance of facility use preparations, custodial and security tasks.

Top Key Responsibilities:

• Lead, train, and support custodial staff to ensure high standards of cleanliness, service, and performance.

• Coordinate daily facility operations, including custodial work, basic maintenance, event setups, and equipment operation.

• Ensure the facility is safe, clean, secure, and ready for public use while meeting booking and client requirements.

• Communicate with facility users and respond to operational needs to provide excellent customer service.

• Complete reports, maintain records, and participate in team meetings.

• Support security, emergency response, risk management, and health and safety compliance.

As our preferred candidate, you will have:

• Grade 12 or equivalent.

• One year experience performing similar work in a like facility with similar staff and building maintenance components, preferably in a recreation environment.

• Completion of Intermediate First Aid and W.H.M.I.S.

• Knowledge of the requirements of various sporting and other activities performed in each facility.

• Alberta driver's license is required.

• Ability to perform general "handyman" duties and to operate and use various power and hand tools.

• Ability to prepare and maintain accurate inventory and facility use records, and to perform basic arithmetic calculations.

• Ability to communicate effectively, both orally and in writing, with Supervisor, staff, facility users, and public.

• Ability to respond courteously to complaints and deal with inappropriate behaviour.

• Ability to exert moderate physical effort.

• Ability to act quickly and calmly in emergency situations

• Ability to work weekends and shift work hours.

Affiliation:

Canadian Union of Public Employees, Local 417

Status:

Regular Full-Time

Remuneration:

$34.05 to $35.84 per hour.

Hours of Work:

80 hours biweekly, as scheduled.