FACILITY ATTENDANT 2

City of Toronto; Toronto; Hybrid; CAD 39,000 - 42,000; Part time

Job summary

The City of Toronto's Economic Development and Culture (EDC) Division, Arts and Culture Services, seeks a part-time, temporary venue attendant for Assembly Hall. This role supports front-of-house operations, concession services and customer care during events.

You will work with volunteers and rental clients, assist with security, safety procedures and event setup, and help ensure safe, welcoming experiences across City cultural facilities.

Qualifications

• Experience working with volunteers and providing information and direction in support of events, programs, or facility operations.
• Experience working in a rental, event, theatre, cultural or other public facing facility serving a variety of clients and community groups.
• Experience using Active Net or equivalent and MS Office Suite including Word and Excel.
• Minimum grade 12 education or equivalent combination of education & experience.

Responsibilities

• Handles front of house duties and concession preparation and reconciliation.
• Assists staff in the provision of building security, fire safety and evacuation, event assistance, and client service during events occurring at City of Toronto cultural facilities, including support related to volunteer activities and emergency preparedness initiatives, to help maintain a safe environment for clients, patrons, volunteers, and staff.
• Communicates with rental clients to clarify pre-event details and provide post-event observations and information to management in regard to additional charges, damages, incidents and/or other non-permitted activities by rental clients.
• Responds to on-site assistance requests from the public and rental clients such as coordinating and communicating event details to volunteer ushers during events at City of Toronto cultural facilities.
• Under direction, conducts financial transactions, e.g. concession or materials sales and program registration.
• Maintains safe exterior access to facilities, including shovelling snow and salting walkways, removing debris.
• Performs light custodial duties, including set up and/or take-down of furniture, equipment and refreshment service, for various events and programs.
• Opens, closes and monitors facilities during hours of operation.
• Attends scheduled staff meetings, training sessions and fire drills to help ensure a safe workplace.

Skills

Volunteer coordination

Front-of-house operations

MS Office (Word & Excel)

Event operations

Education

Grade 12 education

Tools

Active Net

Job description

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• Job Category: Economic Development, Arts & Culture
• Division & Section: Economic Development & Culture, EDC Arts & Culture Services
• Work Location: Assembly Hall, 1 Colonel Samuel Smith Park Dr, Toronto ON M8V 4B6
• Job Type & Duration:1 Part-time, Temporary Vacancy (approximately 9 months)
• Hourly Rate and Wage Grade:$28.21 - $30.74
• Shift Information: Monday to Sunday, up to 30 hours per week (weekdays, evenings & weekends)
• Affiliation: L79 Unit B PT
  List: Candidate list will be established. For applicability and duration, see below.
  
• Number of Positions Open: 1
• Posting Period: 5-Oct-2026 to 20-Oct-2026

Job Description

The City of Toronto Economic Development and Culture (EDC) Division strives to make Toronto a place where business and culture thrive. Within EDC, the Arts and Culture Services unit contributes to the development of arts and culture in Toronto by consulting with and advocating for the city’s cultural industries; providing financial support to arts organizations and individual artists; and producing major cultural events and inclusive arts programs across the city.

Main Responsibilities:

• Handles front of house duties and concession preparation and reconciliation.
• Assists staff in the provision of building security, fire safety and evacuation, event assistance, and client service during events occurring at City of Toronto cultural facilities, including support related to volunteer activities and emergency preparedness initiatives, to help maintain a safe environment for clients, patrons, volunteers, and staff.
• Communicates with rental clients to clarify pre-event details and provide post-event observations and information to management in regard to additional charges, damages, incidents and/or other non-permitted activities by rental clients.
• Responds to on-site assistance requests from the public and rental clients such as coordinating and communicating event details to volunteer ushers during events at City of Toronto cultural facilities.
• Under direction, conducts financial transactions, e.g. concession or materials sales and program registration.
• Maintains safe exterior access to facilities, including shovelling snow and salting walkways, removing debris.
• Performs light custodial duties, including set up and/or take-down of furniture, equipment and refreshment service, for various events and programs.
• Opens, closes and monitors facilities during hours of operation.
• Attends scheduled staff meetings, training sessions and fire drills to help ensure a safe workplace.

Key Qualifications

Your application must describe your qualifications as they relate to:

• Experience working with volunteers and providing information and direction in support of events, programs, or facility operations.
• Experience working in a rental, event, theatre, cultural or other public facing facility serving a variety of clients and community groups.
• Experience using Active Net or equivalent and MS Office Suite including Word and Excel).
• Minimum grade 12 education or equivalent combination of education & experience.

You must also have:

• Proven attention to detail and ability to follow procedures
• Excellent communication, interpersonal and teamwork skills
• Excellent problem-solving skills and demonstrated sound judgement
• Ability to be reliable, flexible and punctual
• Ability to work independently and be self-motivated
• A valid First Aid Certificate or the willingness to obtain certification prior to employment start date
• A valid SmartServe certificate or the willingness to obtain certification prior to employment start date
• The ability to lift or move items weighing up to 50 pounds

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .