Facilities Night Manager

City Wide Facility Solutions; Morrisville; On-site; CAD 42,000 - 62,000; Full time

Job summary

City Wide Facility Solutions seeks a capable supervisor to provide on-site leadership for multiple locations. You will inspect buildings, train staff and ICs, and ensure compliance with City Wide standards while coordinating with the FSM and operations team.

The role requires 2–3 years in related work, 6 months in a leadership capacity, and strong Microsoft Office skills. Evening shift and travel are expected as part of responsibilities.

Qualifications

• Minimum 6 months or prior management experience.
• Minimum 2-3 years of related experience.
• Microsoft Office proficiency (Word, Excel, Outlook) and email/internet.

Responsibilities

• Visit/inspect all buildings on a rotating basis to ensure cleaning meets City Wide standards.
• Communicate policies and procedures to in-house employees and Independent Contractors (IC).
• Conduct safety training to in-house employees and ICs.
• Train on proper cleaning techniques to in-house employees.
• Partner with ICs to train on City Wide cleaning techniques.
• Act as a liaison between Independent Contractor and FSM.
• Adheres to the Client Complaint Policy and verify issues where possible.
• Reports to FSM details of nightly inspections.
• Verifies all building checklists are being followed.
• Sends nightly reports to FSM and operations team recapping areas of opportunity, employee issues, etc.
• Maintains location of key box.
• Supports New Starts.
• Travel required.
• Uses timekeeping system to record hours.
• Reports any work-related injuries.

Skills

Professionalism

Sense of urgency

Task completion

Effective communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Shift: Monday - Friday 4PM - 12:30AM

Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.

ESSENTIAL FUNCTIONS

Daily job responsibilities/functions to include, but not limited to:

• Visits/Inspects all building on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Conducts proper safety training to in-house employees and ICs
• Trains on proper cleaning techniques to in-house employees
• Partners with ICs to train on City Wide cleaning techniques
• Act as a liaison between Independent Contractor and FSM
• Adheres to the Client Complaint Policy (physically verify, when possible)
• Reports to FSM details of nightly inspections
• Verifies all building checklists are being followed
• Sends nightly report to FSM and operations team recapping areas of opportunity, employee issues, etc.
• Maintains location of key box
• Supports New Starts
• Partners with Independent Contractor crews and conducts random building inspections
• Communicates any building maintenance issues to the FSM
• Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
• Reminds current with online training
• Travel required
• Uses timekeeping system to record hours
• Reports any work-related injuries

Education

• High School Diploma or equivalent

Qualifications

• Minimum 6 months or prior management experience
• Minimum 2-3 years of related experience
• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Knowledge, Skills, and Abilities

• Professionalism
• Having a sense of urgency
• Task completion on assigned projects or job functions
• Effective communication