Facilities Manager (Repair and Maintenance Technicians)

Fitness World Canada; Vancouver; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Group benefits (dental, extendedHealth

Complimentary membership for you and a

Discounted personal training

Dynamic and inclusive workplace

Growth opportunities and continuous学习

Impact across a growing organization

Supportive leadership and great team

Job summary

Fitness World Canada in Metro Vancouver is seeking a hands-on Repairs & Maintenance Technician Manager. In this lead-from-the-front role you’ll repair equipment on the floor, supervise a growing team of R&M Technicians, and ensure safe, reliable fitness machines across locations.

You’ll use a Tell, Show, Do coaching approach, manage maintenance tickets in CMMS, and report on uptime and costs while driving continuous improvement and member satisfaction.

Qualifications

• 3+ years repairing fitness equipment or in hands-on mechanical maintenance.
• Strong mechanical and electronic troubleshooting skills.
• Experience leading, mentoring, or coaching a team.
• Valid BC Class 5 driver’s license and willingness to travel between locations.
• Comfort with maintenance software (CMMS), parts and inventory tracking, and everyday computer tools.
• Ability to lift and move equipment up to 50 lbs.
• Clear, friendly communication with technicians, club staff, members, and vendors.
• Working knowledge of WorkSafeBC and health & safety practices.
• A proactive, solutions-focused mindset and genuine pride in a job done right.

Responsibilities

• Repair & maintain the equipment our members rely on.
• Diagnose, troubleshoot, and repair cardio and strength equipment across multiple locations.
• Calibrate and test equipment after every repair so it’s safe and member-ready.
• Tag and remove unsafe equipment and reintroduce it quickly.
• Run and improve preventative maintenance schedules to keep equipment reliable.
• Manage repair tickets end to end in CMMS and track parts inventory.
• Coach and lead technicians, balancing workload by impact and urgency.
• Ensure safety inspections and WorkSafeBC compliance, documenting actions.

Skills

Fitness equipment repair

Team leadership

Electrical troubleshooting

Mechanical troubleshooting

Safety awareness

Clear communication

Tools

CMMS

Job description

Metro Vancouver Regional District, BC

Repairs & Maintenance

Full-time

Aug 06, 2026

Yearly: $70000 - $75000

Love fixing things and keeping equipment running at its best? Our members count on machines that work every single day — and we're looking for a hands‑on leader to make sure they do.

Repair & Maintenance Technician Manager, you’ll be a true player‑coach: on the floor doing the repairs yourself and building a team of R&M Technicians who take real pride in their work. This is a lead‑from‑the‑front role for someone who’s happiest with a tool in hand and a team to bring along with them.

You’ll use our “Tell, Show, Do” approach to grow your technicians — explain it, demonstrate it, then coach them until they own it. Reporting to the VP of Construction, your work will have a visible, meaningful impact at every club: safe, reliable equipment and members who feel proud to be part of Fitness World.

What You’ll Do

Repair & maintain the equipment our members rely on

• Diagnose, troubleshoot, and repair cardio and strength equipment — treadmills, ellipticals, bikes, rowers, steppers, selectorized and plate‑loaded machines, cable systems, benches, etc.


• Work across mechanical, electronic, and structural fixes: belts, decks, motors, bearings, drive systems, consoles and display boards, cables and pulleys, upholstery, welds, and hardware.


• Calibrate and test equipment after every repair so it’s safe, accurate, and member‑ready before it goes back on the floor.


• Tag and remove unsafe or out‑of‑service equipment quickly, and get it back in rotation as fast as possible.

Own the preventative maintenance program

• Run and continuously improve preventative maintenance schedules that keep equipment reliable and extend its lifespan across all locations.


• Carry out routine inspections and servicing, and keep clear records of what’s been done, what’s coming due, and where each machine is in its lifecycle.


• Spot recurring problems and wear patterns early, and adjust the program so small issues never become expensive ones.

Lead from the front as a player‑coach

• Schedule, dispatch, and balance the workload of your R&M Technicians across multiple clubs, prioritizing by member impact and urgency.


• Set the standard for quality, safety, and pace by working alongside your team — not just directing from a desk.


• Ride along on service calls, assess each technician’s skills, and give hands‑on, in‑the‑moment feedback.

Develop Your Team With “Tell, Show, Do”

• Onboard, train, and grow technicians using the Tell, Show, Do model — explain the task, demonstrate it, then coach them to independent competence.


• Create simple repair guides, checklists, and standard procedures so the whole team works to one consistent standard.


• Cross‑train technicians on different equipment types and brands to build depth and flexibility across the team.


• Train on‑site club staff on basic equipment care, safe handling, and when to escalate an issue.

Manage parts, tickets, and systems

• Manage repair tickets end to end in our maintenance (CMMS) software, keeping status, notes, and completion accurate and up to date.


• Order, organize, and track parts inventory, setting reorder points so common parts are always on hand.


• Handle manufacturer warranty claims and returns to recover costs wherever possible.


• Report on the metrics that matter — equipment downtime, response and repair times, PM completion, and repair costs — and use them to keep improving.

Respond fast and keep everyone safe

• Respond promptly and professionally to urgent equipment issues and facility emergencies, triaging by safety and member impact.


• Run routine safety, cleanliness, and equipment inspections, and keep us compliant with WorkSafeBC and health & safety standards.


• Follow and enforce safe work practices, and document incidents and corrective actions.


• Organize and optimize equipment placement and storage for safety and smooth day‑to‑day operations.

What You Bring

• 3+ years repairing fitness equipment or in hands‑on mechanical maintenance — cardio and strength equipment experience is a big plus.


• Strong mechanical and electronic troubleshooting skills — you can open up a machine, find the fault, and get it running.


• Experience leading, mentoring, or coaching a team, or the readiness and drive to step into it.


• Valid BC Class 5 driver’s license and willingness to travel between locations.


• Comfort with maintenance software (CMMS), parts and inventory tracking, and everyday computer tools.


• Ability to lift and move equipment up to 50 lbs.


• Clear, friendly communication with technicians, club staff, members, and vendors.


• Working knowledge of WorkSafeBC and health & safety practices.


• A proactive, solutions‑focused mindset and genuine pride in a job done right.

Nice to Have

• Manufacturer training or certification on fitness equipment brands (e.g., Life Fitness, Precor, Matrix, Technogym, Hammer Strength).


• Experience in a fitness, hospitality, recreation, or multi‑site environment.


• Facilities or maintenance certifications (e.g., FMP, CMM).


• Familiarity with vendor management and basic budgeting.

Our Perks

• Competitive compensation


• Group benefits (dental, extended health & travel)


• Complimentary membership for you and one other


• Discounted personal training


• A dynamic and inclusive workplace


• Opportunities for growth and continuous learning


• The chance to make a real impact across a growing organization


• Supportive leadership and a great team environment

Our Values

• Passionate — We put our all into everything we do and empower each other to be our best selves every day.


• Inclusive — We welcome everyone to be part of our world and pride ourselves on being a community for all.


• Fun — We laugh, smile, and enthusiastically have a good time, all the time.


• Community — We work, sweat, and give back together, creating connected communities inside and out.

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