Facilities Maintenance (Uncertified)

Join us to shape the future of St. Catharines!

About the City:

At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.

About the Role:

Responsible for ensuring an excellent experience for visitors to the facility by maintaining a clean and safe facility as well as a high-quality ice surface and pool and splash pad. Perform scheduled activities outlined on the facility activity schedule.

What You Will be Doing:

• Monitor the ice surface, facility for hazards, damage, vandalism, dangerous situations and graffiti.
• Perform ice maintenance activities, which include but are not limited to flooding, building, edging, shaving, removing and installing the ice surface.
• Perform general maintenance to the facility and equipment.
• Once trained, work towards B Ticket Certification by performing routine (two-hour checks) of refrigeration plant and document readings in appropriate logbook. Other readings/logbooks include Ice Measurements, Ice Resurfacer and Facility Maintenance, other logbooks will be added as needed to ensure proper documentation and increase our ability to ensure a safe environment for our customers.
• Perform custodial maintenance activities according to City standards and cleaning cycles, which include but are not limited to dusting, sweeping, mopping, washing and cleaning various rooms, hallways, passageways and fixtures inside and outside of the facilities.
• Test pool water and record in appropriate logbook. Based on results adjust chemical levels to ensure health regulations are compliant and recorded in logbook. Vacuum pools according to schedule. Check pool facility for damage/vandalism and ensure appropriate follow up actions. Deliver maintenance and cleaning supplies to the pool as needed.
• Perform special event preparation and tasks essential to efficient implementation of an event.
• Operate equipment: ice re-surfacer, trucks, and tractors with attachments, mowers and other landscape and snow removal machinery.
• Provide reasonable duty of care to all people, colleagues and staff you supervise, work for or legitimate users who partake in city services within the facilities entrances and exits as well as security of entire facility.
• Provide excellent customer service. Prompt and professional response to customer requests. Answer inquiries from the public regarding various topics such as facility hours of operation, directions to facility services and complaints. Anticipate needs of customers and ensure positive experience while abiding by corporate policies and procedures. Ensure that the appropriate department uniform is worn at all times, displaying a professional public image.
• Follow the policy and procedures outlined in the facility and pools/splash pad operations manual. Report any breach or suspected breach of City policy to the appropriate contact and assist in completing all facility related reports.
• Perform other similar and related duties as required.

These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution.

About You:

Qualifications:

• Minimum Grade 12 education or equivalent.
• Certified Pool Operator (CPO) or willing to obtain.
• Propane Handling Certificate or and WHMIS or willing to obtain.
• Valid emergency First Aid and CPR C, AED or willing to obtain.
• Class B Refrigeration Certification considered an asset.
• Certified Ice Technician (CIT) considered an asset.
• SIRO (Safe Ice Re-surfacer Operations) considered an asset.
• Experience working in an arena/pool environment considered an asset.
• Experience in commercial cleaning and building maintenance.
• Experience with facility oversite and security.

Skills:

• Demonstrated skills and working knowledge of basic refrigeration systems.
• Basic computer skills considered an asset.
• Strong customer service with good organizational and decision-making skills.

Other Requirements:

• Unrestricted Class "G" driver's license held in good standing.
• Available to work a flexible schedule (shift work), including evenings, weekends, and holidays.
• Good physical dexterity to do the job.
• Ability to work with minimum supervision.
• Knowledge of the Occupational Health and Safety Act in particular as it relates to Personal Protective Equipment (PPE).
• Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
• A demonstrated commitment to enhancing a safety culture.

What’s in it for you:

• Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage (for eligible positions).
• Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement. Learn more at OMERS.
• Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
• Professional Development: Access training and development funds to support your career growth.
• Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
• Great People: Work with a supportive team and a leadership team focused on growth and success.

Other Job Details:

• Pay Rate: $29.65
• Employee Group: CUPE 150
• Department: Municipal Works
• Position Type: Seasonal, Full-time (approx. April to November)
• Work Mode: In-person
• Work Location: Various City pools and arenas
• Hours of Work: 40 hours per week
• Number of Openings: 2
• Job ID: 2025-94
• Posted Date: April 8, 2025

Additional Information:

To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at www.stcatharines.ca/jobs. Applications received through other channels will not be considered. We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.

For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.

Employment Equity, Inclusivity and Accommodation:

Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform the Human Resources Division of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process.

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