Facilities Executive

MCARTHURGLEN; Vancouver; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Facilities Executive to manage operations at a premier designer outlet in Vancouver. This role involves ensuring high standards of maintenance, safety, and customer satisfaction. You will oversee supplier relationships, implement facility management policies, and play a key role in maintaining a positive environment for guests and staff alike. With opportunities for international exposure and a commitment to employee wellbeing, this position offers a unique chance to thrive in a collaborative and values-driven organization.

Benefits

Competitive Salary & Bonus

Wellbeing Allowance

Volunteering Days

Exclusive Discounts

Flexible Working

International Exposure

Learning & Development

Values-Based Culture

Positive Work Environment

Qualifications

• Experience in facilities management and overseeing operations.
• Strong understanding of health and safety regulations.

Responsibilities

• Oversee operations and maintenance of the outlet centre.
• Implement facility management policies and ensure customer satisfaction.

Skills

Facility Management

Health and Safety Standards

Supplier Relationship Management

Customer Service

Education

Degree in Facilities Management or related field

Job description

Our Mission

'To create the finest retail experiences.'

Our Purpose

'Making the extraordinary possible.'

McArthurGlen Group, Europe's leading owner, developer, and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets across 8 countries.

What you'll be doing...

We are seeking a dynamic and proactive Facilities Executive to oversee the operations and maintenance of our Vancouver designer outlet centre.

Reporting to the Facilities Manager and supporting the development of an Assistant, you will ensure that customer satisfaction is maximized and high standards for the centre are always maintained. This includes implementing facility management policies in conjunction with safety and regulatory standards. Additionally, you will oversee supplier relationships and contracts for facility services such as cleaning, gardening, and security.

The Facilities Executive plays a key role in overseeing health and safety, maintenance, cleanliness, and security for the entire centre. You will provide proactive, efficient, and effective management to ensure our guests are at the heart of everything we do.

Why McArthurGlen?

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• Flexible Working: Hybrid working options where possible to accommodate your needs.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
• Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.