Facilities Coordinator - Operations & Vendor Management

Jones Lang LaSalle Incorporated; Canada; On-site; CAD 55,000 - 65,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Canada is seeking a Facilities Coordinator to support the Facility Manager in daily operations, maintenance oversight, and vendor management across client sites. You will help ensure safe, efficient environments and act as a frontline ambassador of JLL's commitment to operational excellence.

The role involves site walkthroughs, work-order management, and coordinating repairs and events, with strong emphasis on safety, KPI adherence, and client satisfaction in a

Qualifications

• High school diploma or equivalent from an accredited institution.
• Two or more years of experience in an administrative support role within a professional office environment, facilities management, property management, hospitality or related field.
• Intermediate proficiency in Microsoft Office Suite and ability to learn CMMS and other facilities management software.
• Excellent written and spoken communication skills, with the ability to interact professionally with clients, vendors, contractors and internal teams across all levels of the organization.
• Strong customer service orientation and problem-solving abilities, with a proven track record of responding to requests efficiently and resolving issues with a solutions-focused mindset.
• Ability to work independently with minimal supervision, managing multiple priorities simultaneously while remaining flexible and adaptable in a fast-paced, dynamic environment.
• Self-motivated, team-oriented and energetic approach with exceptional soft skills, initiative and a commitment to delivering operational excellence in a corporate setting.

Responsibilities

• Conduct daily site walkthroughs to ensure the office environment is clean, organized, and compliant with safety and operational standards, identifying and addressing issues proactively.
• Respond to and manage work orders in a timely manner, ensuring KPI compliance, excellent customer service, and timely resolution with minimal disruption to occupants.
• Schedule, coordinate, and track repairs, maintenance and minor work projects to completion, providing clear direction to vendors, contractors and facilities staff to ensure quality execution.
• Oversee vendor relationships and procurement activities, including coordinating specialized services, managing performance expectations, and ensuring adherence to contract requirements and budget parameters.
• Support event coordination and meeting/conference facility management, ensuring seamless execution of client events with proper set‑up, equipment maintenance and logistics support.

Skills

Microsoft Office

CMMS

Communication skills

Customer service

Problem solving

Independent work

Education

High school diploma or equivalent

Tools

Corrigo

IBM Maximo

ServiceNow

Job description

Jones Lang LaSalle Incorporated in Canada is seeking a Facilities Coordinator to support the Facility Manager in daily operations, maintenance oversight, and vendor management across client sites. You will help ensure safe, efficient environments and act as a frontline ambassador of JLL's commitment to operational excellence.

The role involves site walkthroughs, work-order management, and coordinating repairs and events, with strong emphasis on safety, KPI adherence, and client satisfaction in a