F&B Taboo - Food & Beverage Supervisor

Taboomuskoka; Gravenhurst; On-site; CAD 42,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic F&B Supervisor to lead a passionate team at a stunning lakeside resort. This role is perfect for those who thrive in a fast-paced environment and are dedicated to delivering exceptional customer experiences. You'll be responsible for supervising staff, managing service operations, and ensuring guest satisfaction in a beautiful setting. Enjoy the perks of working in a vibrant team atmosphere, with opportunities for career advancement and a variety of benefits that enhance your work-life balance. If you're ready to make a difference and create memorable experiences, this opportunity is for you.

Benefits

Bonus upon contract completion

$500 referral bonus

Complimentary 2-night stay (off season)

Use of resort amenities

Staff housing available

Shuttle services to staff housing

Career advancement opportunities

Discounts on meals and merchandise

Employee recognition program

Employee Wellness Program

Qualifications

• Minimum 18 years of age with Smart Serve certification required.
• Experience in fine dining is an asset.

Responsibilities

• Supervise front of house staff to ensure excellent guest service.
• Manage daily staffing levels for events and operations.
• Ensure adherence to food and beverage procedures.

Skills

Customer Service

Leadership

Detail-oriented

Organizational Skills

Ability to Work Under Pressure

Education

Ontario Smart Serve Certification

Food Handling Certification

First Aid/CPR Certification

Job description

1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada

Job Description

Posted Thursday, January 23, 2025 at 5:00 AM

Taboo Muskoka is hiring an F&B SUPERVISOR! Are you a leader, detail-oriented, and organized? Do you love meeting new people and not only know what it means to meet customer expectations, but also exceed them for breakfast?! If you have your SMART SERVE, are a self-starter, can work under pressure, and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you!

Come work & play on beautiful Lake Muskoka this summer! Staff Housing Available! Taboo Muskoka is a privately owned Resort and Golf Operation in Gravenhurst, Ontario. Our mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'

Our Food & Beverage team is looking for an F&B SUPERVISOR to work in the Boathouse Restaurant. Assisting the F&B Manager, you will supervise & lead front of house staff to provide guests with professional, personable, knowledgeable, and efficient service.

KEY RESPONSIBILITIES

1. Orchestrate set-up, mise en place, meeting rooms, and bar for service.
2. Organize reservations/set-up, server sections for shift.
3. Maintain Food and Beverage inventories, count, and spillage sheets.
4. Assist Food and Beverage Manager with Boathouse/Event operations, as directed, pertaining to food and beverage requirements.
5. Responsible for forecasting and managing daily staffing levels to ensure adequate staffing for all events and daily operations.
6. Accountable for the performance, conduct, discipline, and deportment of food and beverage staff.
7. Counsel staff in regard to performance issues in accordance with SOPs and HR procedures.
8. Accountable for adherence to all food and beverage procedures and policies.
9. Greet guests, present menus, inform of any features, make recommendations, and answer questions regarding food and beverage items.
10. Engage, converse, and interact with guests in a positive, friendly, professional, courteous, and respectful manner at all times.
11. Ensure food and beverage servers are taking orders in a timely fashion and communicate with Executive Chef regarding reservations/guest numbers.
12. Ensure that all rooms and Boathouse Patio are closed properly and clean/stocked for the next shift.
13. Ensure that staff clock out immediately after cash-out is printed. Take daily paperwork/cash-outs, accounting forms to front desk, and/or safe deposit.
14. Ensure that all closing procedures are completed, lights/music off, and Boathouse is completely locked up.

EDUCATION AND EXPERIENCE

1. Previous experience in fine dining an asset.
2. Must be a minimum of 18 years of age.
3. Ontario Smart Serve certification.
4. Food handling certification an asset but not required.
5. First Aid/CPR certification an asset but not required.

PHYSICAL ENVIRONMENT & REQUIREMENTS

1. Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room, and conference rooms.
2. Moving furniture when preparing special arrangements.
3. Must be able to lift 50 LBS.
4. Long periods of standing on your feet.
5. Must be willing to work morning shifts, evening shifts, weekends, and holidays.

BENEFITS OF WORKING AT TABOO MUSKOKA

1. Bonus upon completion of your contract.
2. $500 for referring fellow team members and earn $ for bringing in business.
3. Complimentary 2-night stay (off season).
4. Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym.
5. Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort).
6. Shuttle services to and from staff housing and the resort available.
7. Potential room for career advancement.
8. Staff (and friends and family) discounts on meals, rooms, merchandise, and golf.
9. Staff appreciation events and activities.
10. Employee recognition program.
11. Employee Wellness Program.

*Some conditions apply. Inquire within for more details.

Job Types: Full-time, Seasonal

Pay: From $42,000 per year

Expected hours: 40 hours per week

Schedule: 8-10 hour shift

Experience: Previous experience in fine dining an asset

Work Location: 1209 Muskoka Beach Road, Gravenhurst, ON

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada