Eyecare Consultant

Specsavers; Red Deer; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking optical retailer as an eyecare consultant in Red Deer! This is an exciting opportunity to be part of a rapidly expanding team dedicated to providing quality and affordable eyecare. You will play a crucial role in enhancing the customer experience, guiding them through stylish eyewear options, and ensuring they receive the exceptional service that Specsavers is known for. With a supportive working culture, competitive pay, and opportunities for career advancement, this position is perfect for those passionate about customer service and eager to grow in a dynamic environment. Don't miss out on the chance to be part of something special as we launch in Canada!

Benefits

3 weeks vacation

6 sick days

1 paid volunteer day

Birthday off

2 free pairs of glasses annually

Discounted rates for products

Access to internal app for training and rewards

Career advancement opportunities

Qualifications

• Passion for customer service with a willingness to learn.
• Ability to create memorable customer experiences.

Responsibilities

• Guide customers through eyewear options and provide styling advice.
• Deliver exceptional customer care and exceed expectations.

Skills

Customer Service

Communication Skills

Ability to Work Under Pressure

Flexibility

Education

No prior experience required

Job description

Red Deer, AB - Bower Place

Want to join us in working for a multi-award-winning retailer, Specsavers? As the fastest growing optical retail group with over 2,700 businesses around the world, we are thrilled to make our arrival in Canada. Join us during this exciting time as we open 200+ Specsavers locations across the nation. We pride ourselves on putting people first, starting with you by providing a fun and supportive working culture for our team.

What you’ll do

As the face of Specsavers, you have a vital role introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone. We’re putting our best foot forward with you to deliver the Specsavers memorable care that 41 million customers around the world know and receive when they enter a Specsavers. You will pleasantly exceed your customers’ expectations through your shining, caring personality as you guide them through our range of stylish frames and support customers who see themselves through contact lenses for the first time.

What we’re looking for

• A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
• You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results
• You have an ability to work well under pressure while also achieving excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers’ expectations
• You have a friendly and outgoing demeanour, while working with customers to provide knowledgeable eyewear suggestions and styling advice
• You are reliable and offer flexibility to work retail hours which may include some later nights and weekends

Our eyecare consultant position at Specsavers gives you:

• 3 weeks’ vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off
• 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
• Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
• Opportunities to advance your career with a professional development plan
• In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada – you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada by 2024.

What we’re looking for
No experience in optics but you have a passion for customer service and a willingness to learn.

We’re all about providing you the training to become a Specsavers eyecare consultant to help you develop career skills and reach your aspirations.

Our very competitive wage, extended health benefits, and operating hours will be discussed at the interview.

Are you ready to start this exciting new journey with us?
We want to hear from you!