Extra-Mural Administrative Support

The EMP; Saint John; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Extra-Mural Administrative Support professional to join their dynamic team. This role involves providing essential administrative services, including managing patient admissions, coordinating vehicle maintenance, and supporting office operations. The ideal candidate will possess strong Microsoft application skills, excellent interpersonal abilities, and a commitment to confidentiality. This is a fantastic opportunity to contribute to a vital healthcare unit while developing your administrative expertise in a supportive environment.

Qualifications

• High school graduation plus an administrative support program.
• One year of previous work experience required.

Responsibilities

• Perform receptionist duties and manage patient admissions.
• Coordinate vehicle fleet maintenance and maintain office inventory.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Typing

Medical Terminology

Data Entry

Interpersonal Skills

Decision Making

Education

High School Diploma

Administrative Support Program

Job description

The Extra-Mural Administrative Support will provide administrative support services to the EMP Unit.

Duties include but are not limited to :

Registration / Admission Duties

• Performs receptionist duties such as answering telephone, greeting visitors, taking and relaying messages; screens callers, identifies problem and forwards to appropriate staff; provides information as required.
• Processes referral requests; enters physicians’ orders.
• Admits, transfers, registers, and discharges patients.
• Assembles, disassembles and maintains charts; files reports.

Fleet Maintenance Duties

• Coordinates vehicle fleet maintenance such as repairs, cleaning, and annual inspection.
• Ensures vehicles are assigned to employees; maintains all related vehicle documentation.

Administrative Support Duties

• Creates and types documents such as reports, letters, forms, tables.
• Performs general office duties such as photocopying, faxing, filing, processing mail.
• Maintains the inventory of office, equipment and medical supplies.
• Compiles statistics and produces reports such as admissions, daily visits, discharges, travel, and education.
• Enters payroll information, maintains employee timesheets and arranges for the replacement of short notice absences such as vacation, sick, holidays.
• Verifies codes and submits invoices for payment.
• Maintains petty cash account.
• Schedules meetings; records, types and distributes minutes.
• Arranges travel and submits expense forms.
• Updates policy and procedure manuals.
• Ensures sharp containers are properly secured and forwards to appropriate location.
• Maintains inventory of medical equipment, labels new equipment, and ensures equipment is cleaned and maintained; performs follow-up with suppliers such as Red Cross

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS :

• High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology / transcription courses;
• One year of previous work experience is required;
• Demonstrated proficiency, verified by testing, all of the following areas : Microsoft Applications (Beginner Level)- Word, Excel, Outlook , PowerPoint, Typing, Medical Terminology, Data Entry
• Submit a valid and clean criminal record check;
• Must demonstrate the ability to work efficiently as a member of the team and possess strong interpersonal skills, good judgment and decision making skills;
• Must be able to work all shifts as assigned, maintaining a good attendance record;
• Must have a high regard for confidentiality; and
• Must have excellent work habits and have a professional appearance.