Export Sales and Operations Coordinator

White Spot; Richmond; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the manufacturing industry seeks an Export Sales and Operations Coordinator in Richmond, BC. This role offers the chance to support international customers and sales teams while ensuring operational efficiency. Ideal candidates will have a strong background in logistics, customer service, and analytical skills, along with a bachelor’s degree in a related field.

Benefits

Comprehensive health and dental benefits

3 weeks of vacation

Free parking

Qualifications

• 3+ years of experience in international logistics or export coordination.
• 2+ years in customer service or order fulfillment.
• Strong working knowledge of international freight and customs regulations.

Responsibilities

• Manage order entry and coordinate shipments across regions.
• Assist in creating and maintaining international price lists.
• Contribute to inventory planning by monitoring global stock levels.

Skills

Customer Service

Logistics

Analytical Skills

Organizational Skills

Education

Bachelor’s degree in business, finance, logistics, supply chain

Tools

Microsoft Office

ERP/order management systems

Job description

Export Sales and Operations Coordinator
An exciting opportunity for a customer service-oriented individual that is also analytically minded and worked in manufacturing and logistics inventory and sales-oriented environments. This role is varied supporting sales teams and international customers with a company that has a lot of opportunity for growth!

This company is already global and growing through acquisitions. We can’t say enough about the fantastic people and down to earth culture too.

Who – The Company:
Our client is a high-growth global player in the manufacturing industry, with a presence in over 80 countries. The company offers innovative products aimed at solving some of the most complex construction and environmental challenges. Recently, it was acquired by a leading private equity firm with a history of enhancing and growing companies across various sectors. This acquisition will position the company for continued expansion through strategic investments and acquisitions.
The company combines a sophisticated, board-led organizational structure with a down-to-earth, collaborative culture. Employees enjoy a fast-paced, entrepreneurial environment where they are encouraged to take ownership and grow.

What – The Role:
As the Export Sales and Operations Coordinator, you’ll play a key role in supporting our global order- to-delivery process — ensuring accuracy, responsiveness, and operational efficiency. This role sits at the intersection of customer service, logistics, pricing, and inventory, helping deliver exceptional experiences to customers and partners in international markets as well as support internal sales teams.

Key Responsibilities:

You’ll manage order entry, coordinate shipments across regions, and communicate directly with distributors to maintain smooth operations and accurate systems. You’ll also support the creation and maintenance of international price lists, assist with communicating pricing updates, and help ensure contract compliance with distributors. Your attention to detail will be essential in validating pricing within our ERP system and generating reports to support volume-based planning and distributor accountability.

In addition, you’ll contribute to inventory planning and warehouse coordination by monitoring global stock levels, analyzing trends, and supporting restocking decisions. Working closely with the VP, International and Regional VP, you’ll be a trusted partner in driving consistency, operational accuracy, and customer satisfaction. While based in Richmond, BC, occasional flexibility in working hours may be required to support international time zones and shipping needs.

Who – The Candidate:

Strong customer service, logistics and analytical skills in a manufacturing environment supporting inventory.

The successful candidate should have some of the following:

• 3+ years of experience in international logistics, shipping, or export coordination.
• 2+ years in customer service or order fulfillment, preferably in a manufacturing or distribution environment.
• Experience working with pricing, cost components, and inventory data to support operational decisions.
• Strong working knowledge of international freight, export documentation, and customs regulations.
• High attention to detail and accuracy, especially in data entry and document preparation.
• Strong organizational skills with the ability to manage competing deadlines and priorities.
• Proficient with Microsoft Office and ERP/order management systems.
• Professional and friendly communication style — written and verbal.
• Ability to work collaboratively with internal departments and external partners.
• Bachelor’s degree in business, finance, logistics, supply chain, or a related field preferred.
• Additional languages such as Spanish or French are an asset.
• Competitive salary range: $60-80,000 CAD, based on experience plus bonus.
• Comprehensive health and dental benefits.
• 3 weeks of vacation.

How Much – Compensation & Benefits:

• Competitive salary range: $60-80,000 CAD, based on experience plus bonus.
• Comprehensive health and dental benefits.
• 3 weeks of vacation.

Where – Location & Work Environment:
The position is based in Richmond, requiring full-time in-office presence, there is free parking.

When & How to Apply:
This search is moving fast! If you're interested, please apply immediately. If you are already working with a recruiter at SWIM, feel free to reach out directly. Otherwise, click "APPLY" to submit your resume.
SWIM will submit shortlisted candidate profiles directly to the hiring team for consideration. We ensure the confidentiality of currently employed job seekers. Thank you!