Expert Solution Architect – Digital Workplace and End User Devices

CN360; Montreal; Remote; CAD 90,000 - 120,000; Full time

Job summary

A major transportation company in Montreal seeks an Expert Solution Architect to define end-to-end solutions aligned with corporate strategies. Responsibilities include developing architectures for user computing and leading best practices. Candidates should have 10+ years in I&T and skills in desktop management solutions. Relevant qualifications and certifications are preferred. Competitive benefits and a collaborative team culture offered.

Benefits

Competitive salary

Comprehensive benefits package

Qualifications

• Minimum 10 years of experience in Information and Technology (I&T).
• At least 5 years as an IT Architect specializing in desktop and mobile management solutions.
• Experience with migrating Microsoft productivity suites from on-premises to cloud environments.

Responsibilities

• Document the existing technology portfolio and recommend improvements.
• Develop architectures for end-user computing and collaboration tools.
• Lead Communities of Practice (CoPs) for brainstorming and governance.

Skills

Agility and change management

Critical thinking and problem-solving

Collaboration and effective communication

Leadership qualities

Education

Bachelor’s Degree in Computer Science or equivalent

Relevant certifications like CISSP, CCSP, MCSA

Tools

VMWare Workspace One

Intune

Azure Virtual Desktop

Windows 365

Job description

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad, ensuring our operations run safely and efficiently, allowing our employees to focus on value-added tasks. Join us and develop your skills in a close-knit, safety-focused culture where teamwork is essential.

Job Summary

The Expert Solution Architect – Digital Workplace and End User Devices is responsible for defining comprehensive end-to-end solutions that meet business requirements and align with Enterprise Architecture and corporate strategies. The role also ensures the successful delivery of these solutions as defined.

Main Responsibilities

• Document the existing technology portfolio and recommend improvements or alternatives.
• Develop and document architectures for end-user computing and collaboration tools.
• Design and optimize end-user computing services to enhance employee efficiency and engagement, promoting a self-service approach.
• Evaluate current and emerging cloud and infrastructure technologies.
• Lead Communities of Practice (CoPs) for effective brainstorming, governance, and change management.
• Develop standards and best practices for end-user computing.
• Create and support architectural oversight using principles, policies, and guardrails.
• Review and evaluate business requests for feasibility, impacts, risks, and recommendations.
• Collaborate with Enterprise and System Architects to shape, scope, define, and review solutions.
• Provide guidance to other Solution Architects during project engagements, ensuring solutions meet business needs and align with standards.
• Manage architectural risk mitigation, issue escalation, and resolution processes.
• Coach and support fellow Solution Architects.

Working Conditions

This role involves standard office-based work during regular hours, Monday to Friday. Due to the role's nature, the incumbent must meet tight deadlines and handle pressure effectively.

Requirements

Experience

• Minimum 10 years of experience in Information and Technology (I&T).
• At least 5 years as an IT Architect specializing in desktop and mobile management solutions.
• Experience with migrating Microsoft productivity suites from on-premises to cloud environments.
• Experience in planning and architecting Microsoft 365 solutions.
• Knowledge across architectural domains such as application, information, technology, and security.
• Ability to coach Solution Architects on new technologies and platforms.
• Experience in program and project scoping and planning.
• Familiarity with platform-based architecture and full application lifecycle management.
• Experience managing contractual agreements and procurement processes.
• Experience in Transportation or Rail sectors and in I&T security is considered an asset.

Education/Certification/Designation

• Bachelor’s Degree in Computer Science or equivalent.
• Relevant certifications such as CISSP, CCSP, Microsoft Certified Solutions Associate (MCSA), Microsoft 365 Certified Enterprise Administrator Expert, Azure Certification, or ITIL are assets.

Competencies

• Agility and change management skills.
• Strong industry and business awareness.
• Critical thinking and problem-solving abilities.
• Collaboration and effective communication skills.
• Leadership qualities to set direction and inspire teams.
• Stakeholder needs analysis and value creation.
• Risk identification, especially related to safety and security.

Technical Skills/Knowledge

• Knowledge of Unified Endpoint Management and Mobile Device Management software (e.g., VMWare Workspace One, Intune, Azure Virtual Desktop, Windows 365).
• Deep understanding of architecture frameworks, methodologies, and tools, with practical implementation experience in I&T.
• Knowledge of Digital and Modern Workplace concepts and cloud delivery models.
• Familiarity with multiple concurrent initiatives.
• Proficiency in English and French is a plus.

This position is posted as a grade 7. For internal candidates, the grade may be adjusted based on experience.

About CN

CN is a leading transportation and trade-enabler, transporting over 300 million tons of goods across North America annually. As Canada's only transcontinental railway, CN has contributed to community prosperity and sustainable trade since 1919. Committed to social responsibility and environmental stewardship, CN values safety, sustainability, and operational excellence. Join us as ONE TEAM!

Internal candidates should note that the grade level depends on experience.