Expert en sinistres principal, Habitation

Intact; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in Edmonton is hiring a Commercial Property Claims Adjuster to assist customers with their claims process. You will analyze claims, manage financial components, and provide excellent customer service. The role requires 3 years in the industry, strong organizational skills, and a passion for customer service. The position offers a hybrid work model and comprehensive employee benefits.

Benefits

Comprehensive compensation benefits

Employee stock purchase plan

Flexible work arrangements

Well-being account

Dynamic learning ecosystem

Community involvement program

Qualifications

• 3 years in the Insurance Industry or a closely related field.
• Willingness to learn and desire to build a rewarding career in insurance.
• Superior organizational skills and results-driven.

Responsibilities

• Analyze information gathered, interpret insurance policy wordings, determine coverage, and assess damage.
• Manage all financial components of the claim, including setting reserves.
• Provide a superior quality of customer service and answer queries relating to the claims process.

Skills

Empathy

Strong listening skills

Business acumen

Organizational effectiveness

Customer service

Negotiation and conflict management

Job description

Overview

As a Commercial Property Claims Adjuster, you will work with customers who have experienced a loss to their commercial property, helping them through the claims process. Working with vendors, adjusters, and other experts, you will demonstrate empathy, strong listening skills, business acumen, and organizational effectiveness as you manage a wide variety of Commercial claims through to completion.

Role: Expert en sinistres principal, Habitation at Intact.

What You'll Do

• Analyze information gathered, interpret insurance policy wordings, determine coverage, and assess damage
• Develop an action plan to ensure all aspects of the claim are addressed
• Manage all financial components of the claim, including setting reserves and ensuring prompt and equitable settlements in line with Intact’s policies and standards
• Ensure clear and concise information and direction is provided to vendors
• Work with experts including appraisers, engineers and others to help drive progress throughout the claim
• Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process
• Keep up to date on Intact’s insurance products, appraisal and investigation techniques, and service

What You Bring To The Table

• 3 years in the Insurance Industry or a closely related field. Related fields include: Property Management, Restoration & Building Construction
• Property or Equipment Appraiser
• Loss Prevention
• Corporate Finance
• Legal & Regulatory
• Willingness to learn and a desire to build a rewarding career in insurance
• Adaptable and agile in a rapidly evolving business
• Demonstrates a passion for customer service with strong written and verbal communication skills
• Self-motivated and capable of working in a fast-paced environment
• A forward thinker who is able to foster new ideas
• Superior organizational skills and results-driven
• Demonstrated negotiation and conflict management skills

This role is eligible for employee referral bonus. #myReferrals3000

What We Offer

• Our hybrid work model provides a balance of remote work and in-person collaboration
• Comprehensive compensation benefits and an employee stock purchase plan
• Flexible, comprehensive retirement and health benefits, including virtual health services
• Flexible work arrangements
• The option to purchase up to five extra days of vacation per year
• A well-being account to support a healthy and active lifestyle
• Resources to help you stay healthy physically and mentally, adapt to change and connect with colleagues
• A dynamic learning ecosystem with training journeys, online content, and inspirational programs
• Inclusive networks led by employees to inform, inspire, and develop
• Supportive leaders and colleagues contributing to your development
• A community involvement program aligned with what matters to you

Égalité d’accès à l’emploi

Le respect est une des valeurs d’Intact. Pour nous, cela veut dire voir la diversité comme une force. Nous veillons à offrir un milieu de travail accessible où tout le monde se sent valorisé, inclus et encouragé à partager son point de vue unique. Nous encourageons les candidatures de personnes appartenant à des groupes dignes d’équité, notamment les femmes, les Autochtones, les personnes handicapées, les personnes noires et les personnes faisant partie de la communauté 2ELGBTQI+.

Dans le cadre de l’engagement d’Intact envers la réconciliation, nous reconnaissons que nous travaillons, nous nous réunissons et voyageons dans un territoire habité à l’origine par les Premières Nations, les Métis, les Inuits, appelé aujourd’hui Canada. Cette histoire s’étend sur plusieurs siècles et continue d’évoluer aujourd’hui.

Nous avons mis en place des politiques qui visent à assurer aux personnes handicapées l’égalité d’accès et de participation, entre autres grâce à des mesures d’adaptation (accommodements) en milieu de travail. Un exemplaire de ces politiques est disponible sur demande. Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire lorsque nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins. Consultez cette page pour en savoir plus sur notre processus de recrutement et votre parcours de candidat ou de candidate. Si vous travaillez déjà pour Intact ou belairdirect, veuillez postuler à ce poste sur notre site carrière interne.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Insurance