Expert en sinistre II, Automobile commercial

intactfc; Quebec; Hybrid; CAD 59,000 - 73,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Buy up to 5 extra days off per year

Telemedicine

Wellness account

Employee Share Purchase Plan (ESPP)

Pension with guaranteed income forLife

Job summary

Intact is seeking experienced automobile claims experts to support our commercial line and growth. You will collect facts from insureds and witnesses, determine coverage, and collaborate with the investigation unit to resolve claims efficiently.

Fluent in French and English, with an AMF Class 5a license, you will analyze information, decide on liability, and communicate with clients while upholding our standards. Hybrid Canada-based role.

Qualifications

• Must hold a valid AMF Class 5a license to act as an automobile claims expert.
• Fluency in French and English is required to handle bilingual client portfolios.
• Strong analytical and communication skills with a proactive mindset.

Responsibilities

• Collect versions of facts from insureds and witnesses.
• Determine coverage by analyzing guarantees and comparing to contracts.
• Collaborate with the special investigation unit (USE) or collections when needed.
• Assess liability, review damages, and settle claims fairly and promptly.
• Communicate with insureds and other stakeholders while adhering to authority levels.

Skills

Bilingual French & English

Analytical thinking

Effective communication

Stress tolerance

Initiative

Tools

AMF class 5a license

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible work arrangements and a hybrid work model

Possibility to purchase up to 5 extra days off per year

Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

59,300 - 72,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous sommes actuellement à la recherche d'experts en sinistres automobile qui veulent faire progresser leur carrière dans les équipes spécialisées en commercial et qui joueront un rôle essentiel dans le soutien de notre croissance.

Ce que vous accomplirez chez nous :

• Recueillir les versions des faits des assurés et/ou témoins
• Déterminer si le sinistre est couvert ou non en faisant l'analyse des garanties requises pour couvrir le sinistre et en les comparants à celles contenues dans le contrat
• Collaborer avec l'unité spéciale d'enquête (USE) ou le service de recouvrement selon la situation
• Recueillir les versions des faits des assurés et/ou témoins en les interrogeant sur les accidents automobiles commerciales
• Déterminer si le sinistre est couvert ou non en faisant l'analyse des garanties requises pour couvrir le sinistre en les comparants à celles contenues dans le contrat de l'assuré.
• Analyser les renseignements obtenus, prendre les décisions qui serviront à établir la responsabilité, réviser l'évaluation des dommages et procéder au règlement du sinistre de façon juste et équitable.
• Communiquer en temps opportun avec les assurés et autres parties intéressées afin de négocier et autoriser le règlement des sinistres tout en respectant les normes établies selon le niveau d'autorité permis.
• Poser les bonnes questions afin d'escalader les dossiers le plus rapidement possible

Ce que vous mettrez à profit :

• Permis valide de l'Autorité des marchés financiers à titre d'expert en sinistres classe 5a (obligatoire)
• Esprit analytique (curiosité)
• Communication efficace
• Tolérance au stress
• Initiative
• Bilingue (Français et anglais) Nécessité de traiter des dossiers de réclamations d'une clientèle anglophone sur une base régulière
• Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

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