Expert en sinistre, Dommages directs, Transporteurs

Intact; Ottawa; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance company is seeking an Expert in Claims Management to handle complex auto insurance claims. The role involves analyzing policy details, managing claims for public entities, and leveraging excellent communication skills. Ideal candidates will possess a relevant degree and at least two years of claims adjusting experience. Intact offers a hybrid work model along with comprehensive benefits and a commitment to diversity and accessibility.

Benefits

Comprehensive benefits

Employee stock purchase plan

Flexible retirement and health plans

Learning resources

Wellness accounts

Qualifications

• 2+ years experience adjusting commercial auto claims.
• Experience with municipalities or emergency vehicles is an asset.
• Bilingual in English and French is an asset.

Responsibilities

• Analyze and interpret insurance policy wording to determine coverage.
• Communicate effectively with stakeholders to resolve claims.
• Document cases clearly and meet legislative requirements.

Skills

Analytical skills

Decision-making skills

Customer service

Negotiation skills

Time management

Education

Relevant university degree or equivalent experience

Chartered Insurance Professional (CIP) designation

Job description

Join to apply for the Expert en sinistre, Dommages directs, Transporteurs role at Intact.

This position is part of our Specialty Lines Auto team, responsible for investigating routine and complex Physical Damage claims for Intact Public Entities and Entertainment customers.

Locations available across Canada include offices in Ontario (Ajax, London, Mississauga, Ottawa, Richmond Hill, Toronto) and Atlantic (Dartmouth NS, Dieppe NB, St. John’s NL).

What You’ll Do Here

• Analyze and interpret insurance policy wording to determine coverage and assess entitlements
• Communicate effectively with customers, brokers, claimants, lawyers, and other insurers to resolve claims
• Document cases clearly, meeting legislative requirements
• Collaborate with Bodily Injury team on significant losses
• Manage losses and claims on Public Entities and Entertainment accounts

What You Bring To The Table

• Relevant university degree or equivalent experience
• Chartered Insurance Professional (CIP) designation or working towards it
• At least 2 years of experience adjusting commercial auto claims
• Experience with municipalities or emergency vehicles is an asset
• Ability to handle/moderate complex claims, communicate and negotiate effectively
• Excellent customer service, analytical, decision-making, and time management skills
• Knowledge of provincial auto insurance legislation
• Atlantic provincial licenses preferred, willingness to obtain them
• Bilingual in English and French is an asset

This role is eligible for an employee referral bonus. #myReferrals1000

What We Offer

Our hybrid model balances remote work with in-person benefits, including comprehensive benefits, employee stock purchase plan, flexible retirement and health plans, flexible work arrangements, additional leave options, wellness accounts, learning resources, inclusive networks, supportive leadership, and community engagement programs.

Intact values diversity and strives for an accessible workplace. We encourage applications from women, Indigenous peoples, persons with disabilities, Black persons, and 2ELGBTQI+ community members. We are committed to reconciliation and accessible employment policies. Please inform us if you need accommodations during the recruitment process.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Finance and Sales
• Industry: Insurance

This job posting is active. We look forward to your application.