Expert en sinistre / Claims Adjuster

Sedgwick; New Brunswick; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to making a positive impact through its services. This role as a claims adjuster involves investigating and evaluating insurance claims, requiring strong interpersonal and negotiating skills. You'll work in an inclusive environment that values flexibility and supports your professional growth. If you're driven to make a difference and enjoy challenges, this opportunity offers a meaningful career path. Contribute to a culture of caring while enhancing your skills and growing your career in a supportive setting.

Qualifications

• Post-secondary education and working toward CIP designation.
• Proven adjusting and negotiating skills with strong interpersonal abilities.

Responsibilities

• Manage and adjust assigned claims, conducting investigations and determining coverage.
• Maintain accurate records and manage billing efficiently within timelines.

Skills

Interpersonal Skills

Negotiating Skills

Communication Skills

Microsoft Office Proficiency

Data Analysis

Education

Post-secondary Education

CIP Designation (in progress)

Valid Driver's License

Tools

Microsoft Excel

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Qualifications

• Excellentes aptitudes interpersonnelles

Primary Purpose

The claims adjuster is charged with the investigation, evaluation, and quantification of an insurance claim. The adjuster will determine and provide recommendations with respect to coverage, liability, and quantum, within the terms of the policy.

Essential Functions and Responsibilities

• Manage and adjust assigned claims, including conducting investigations, determining coverage and validity, interviewing insured, claimants, and witnesses, inspecting claim sites, assigning external vendors, recommending reserves, preparing reports, and negotiating settlements within granted authority. Participate in mediations and arbitrations as required. Work with defense counsel as assigned.
• Maintain accurate records according to company standards, using company systems and external client systems.
• Manage billing efficiently within timelines, assist with collection of accounts receivables, and support local marketing efforts.
• Maintain excellent relationships with clients, participate in file reviews and audits, and demonstrate strong mathematical and reasoning skills.
• Ability to cope with environmental conditions and stay updated with industry changes and licensing requirements.
• Ensure reserves, coding, and reporting are up to date on claims files.

Additional Functions and Responsibilities

• Perform other duties as assigned.
• Support the organization’s quality programs.

Qualifications

Education & Licensing

• Post-secondary education
• Working toward CIP designation or licensed with ability to obtain provisional license
• Valid driver’s license
• Proven adjusting and negotiating skills, interpersonal, communication, and computer skills

Experience

• Proven adjusting and negotiating skills
• Excellent interpersonal and communication skills, and computer proficiency

Skills & Knowledge

• Strong knowledge of insurance, claims, or business management
• Excellent oral and written communication
• Proficient in Microsoft Office, including Excel, and able to navigate client systems
• Ability to work remotely, analyze data, organize effectively, and work in a team environment

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.