Experienced Service / Parts Advisor

Favorit Motors Canada; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A growing automotive dealership in Toronto is seeking an experienced Automotive Service / Parts Advisor. The ideal candidate must have at least 2 years of customer service, parts ordering, and automotive service advisor experience. Responsibilities include managing the service department, handling customer inquiries, and processing work orders. A valid G driver's license and familiarity with Mitchell 1 repair software are essential for this role.

Qualifications

• Minimum of 2 years customer service experience is required.
• Minimum of 2 years of parts ordering experience needed.
• Must have previous experience in an automotive dealership.

Responsibilities

• Manage and coordinate the Service Department.
• Handle customer complaints and inquiries.
• Create and update work orders and finalize invoices.

Skills

Parts ordering experience

Excellent communication skills

Customer service

Ability to multi-task

Excellent computer skills

Tools

Mitchell 1 software

Job description

Experienced Automotive Service / Parts Advisor

The Company : Favorit Motors is a family owned and operated automotive dealership with over 20 years of experience. Being pioneer in subprime automotive industry with established track record in sales, service and finance, we are looking to expand our team of professionals to meet ever increasing demand.

Our company is growing rapidly, so we would require a high-qualified, motivated, and achievement-oriented individual who can grow with us and excel the business to next level.

Duties and Qualifications :

• Must have parts ordering experience
• Ability to multi-task, organize and prioritize work for mechanics
• Manage and coordinate the Service Department
• Create and update work orders and finalize invoices
• Order and return parts
• Excellent communication skills and professionalism in customer service
• Manage inbound customer calls and make outbound order calls
• Handling customer complaints and inquiries
• Excellent computer skills
• Must have previous experience in automotive dealership and automotive industry
• Must have a valid G drivers license
• Familiar with Mitchell 1 automotive repair software

Experience :

Customer Service : 2 years (Required)

Parts ordering experience : 2 years (Required)

Automotive service advisor : 2 years (Required)

Mitchell 1 software (Intermediate to advanced)

Licence :

G Class Driver's Licence (Required)

If you have what it takes to succeed in this job, please send us your resume today!

J-18808-Ljbffr