Experienced Service Advisor

Lacombe Ford; City of Lacombe; On-site; CAD 60,000 - 68,000; Full time

Job summary

A leading automotive dealership seeks an experienced Service Advisor to enhance customer satisfaction and streamline operations. Ideal candidates will have at least 3 years of experience in a dealership and proficiency with CDK or Reynolds systems. The position offers a competitive salary and significant growth opportunities, alongside a supportive working environment.

Benefits

Company events

Company pension

Dental care

Extended health care

On-site parking

RRSP match

Store discount

Vision care

Wellness program

Qualifications

• 3 years of experience as a Dealership Service Advisor required.
• Experience with CDK or Reynolds systems is an asset.
• Confidence to work in a high-paced environment.

Responsibilities

• Assist customers with their service needs and ensure satisfaction.
• Coordinate with parts and service to streamline processes.
• Manage electronic quoting and communicate effectively with clients.

Skills

Communication skills

CDK (SMARTT) experience

Reynolds experience

Job description

We've got a job opening for an experienced Service Advisor to join our high-performing team. We are busy and getting busier. If you have a minimum of 3 years of experience as an automotive service advisor in a dealership environment, and have a history of being a top performer, join our team and get respected for a solid effort.

Ford dealership experience will be an asset. Do you have experience with CDK (SMARTT) or Reynolds? Electronic quoting system experience, spectacular communication skills both electronic and verbal, and confidence to work in a high-paced environment will be rewarded. 8 hours per weeekday, on flexible schedules between 7:00 am and 6:00 pm, and a rotating Saturday shift (1 in 4) is required.

Top level team and personal incentive-based pay plan, great benefits and pension, respect for hard and smart work habits, and a support system to allow you to excel are rewards for the successful candidate. We have a great parts department. Sales, service, parts, and admin departments communicate great with each other to make your job easier. We have a very strong Warranty Administrator, and loyal customer base. Again, the reward is significant for someone who wants to be respected for quality efforts. You will be given the opportunity to grow and prosper if you want it.

If you do not have direct experience as listed, DO NOT APPLY.

Send a relevant cover letter, resume, and a list of three references (two employment) by e-mail attention Service Manager, Taylor Waldbauer, [e-mail].

Job Type: Full-time

Pay: $60,000.00-$68,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Company pension
• Dental care
• Extended health care
• On-site parking
• RRSP match
• Store discount
• Vision care
• Wellness program

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have expereince with CDK (SMARTT) or Reynolds systems?

Experience:

• Dealership Service Advisor: 3 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person