Experienced CFAA Fire Service Technician

Johnson Controls; Calgary; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading building technology firm in Calgary seeks a technician for servicing Fire & Life Safety systems. Responsibilities include troubleshooting equipment issues and providing excellent customer service. Candidates should have at least 2 years of experience and a CFAA certification. This role offers competitive pay, benefits, and a supportive work environment.

Benefits

Competitive pay

Paid vacation and holidays

Comprehensive benefits package

Employee discount programs

Company vehicle and tools

Qualifications

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems.
• Ability to follow verbal and written instructions.
• Experience with test equipment, multi-meter, and commissioning devices.

Responsibilities

• Receive service calls and troubleshoot equipment malfunctions.
• Service and install Fire & Life Safety systems.
• Exhibit excellent customer service skills.

Skills

Low voltage electrical systems

Blueprint reading

Customer service

Education

High School Diploma or equivalent

Valid CFAA Certification

Tools

Test equipment

Digital analyzer

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional well-being.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do:

• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems, including SimplexGrinnell.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Responsible to contact customer representative and ascertain equipment/systems problems.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
• Obtain customer signature upon completed service call assignment.
• Participate in a scheduled On-call rotation.
• Help to train or mentor others on the service team.
• Perform other duties as assigned.

What we look for:

Required

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems,
• Valid CFAA Certification.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• High School Diploma or equivalent
• Ability to follow verbal and written instructions.
• Moving equipment and tools up to 50-70 lbs.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.