Expense & Procurement System Specialist

Fullscript; Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Systems-Thinking Expense & Procurement Specialist to optimize workflows and enhance procurement strategies. This role involves managing the expense platform, developing procurement protocols, and analyzing performance data to ensure operational excellence. Join a forward-thinking team dedicated to transforming healthcare by supporting practitioners and patients alike. With a focus on automation and AI, this position offers a unique opportunity to contribute to a connected and impactful healthcare system. If you're passionate about operational efficiency and emerging technologies, this is the role for you.

Benefits

Competitive Total Rewards offerings

RRSP savings plan & matching

Customizable Health Benefits

Flexible Paid Time Off program

Discounts on Fullscript products

Training allowance

Company-wide learning initiatives

Flexible work options

Qualifications

• 3+ years of experience in accounts payable or procurement operations.
• Strong understanding of procurement best practices and AP processes.

Responsibilities

• Manage expense and corporate card management platform (Ramp).
• Assist in developing a scalable procurement strategy leveraging AI.

Skills

Accounts Payable

Procurement Operations

Systems Administration

Data Analysis

Communication Skills

Organizational Skills

Technical Aptitude

Education

Bachelor's degree in Finance

Diploma in Accounting

Business Administration

Tools

Ramp

NetSuite

Job description

At Fullscript, we’re not just changing healthcare—we’re making it whole.

We help 100,000+ healthcare practitioners support 10 million patients with a platform that delivers evidence-based health solutions, diagnostic support, and practitioner tools—all in one place.

Healthcare today is disconnected. We’re fixing that. Fullscript makes it easier for practitioners to treat the whole person, not just symptoms, so patients get the support they need—when they need it.

We’re building a better way—one where healthcare is connected, complete, and built for impact.

We're seeking a systems-thinker to help strengthen and optimize our expense and procurement workflows. The Expense & Procurement System Specialist will manage our expense and corporate card management platform (Ramp), assist in developing a scalable procurement strategy leveraging AI and automation, and help design procurement protocols. The role will also maintain KPIs for accounts payable processes and support Accounts Payable (AP) reconciliation activities to ensure operational excellence.

What You'll Do:

• System Administration (Ramp):
• Serve as the primary system administrator for Ramp, managing user access, workflows, approvals, and troubleshooting issues.
• Implement best practices to ensure compliance and effective use of Ramp across the organization.
• Collaborate with IT and Talent teams to manage onboarding and off-boarding related to corporate card programs.

• Procurement Strategy and Development:
• Assist in building a long-term procurement strategy, with a strong focus on AI tools, automation opportunities, and scaling efficiencies.
• Research and recommend new technologies or enhancements to optimize procurement and expense management processes.

• Procurement Protocols:
• Work cross-functionally with IT, Legal, Talent, and other business units to develop and document procurement policies, approval hierarchies, and sourcing procedures.
• Support the rollout and training of procurement policies across the organization.

• Data and KPI Management:
• Build and maintain a real-time metrics dashboard tracking key AP and procurement KPIs (e.g., invoice processing times, expense compliance rates, vendor payment cycles).
• Regularly analyze and report on procurement and AP performance data, identifying trends and areas for improvement.

• Accounts Payable Support:
• Assist with AP reconciliations, including supplier statement reviews, unmatched invoice resolution, and expense reporting validations.
• Provide backup support during month-end and year-end close processes related to accounts payable.

What You Bring To The Table:

• Bachelor’s degree or diploma in Finance, Accounting, Business Administration, or related field.
• 3+ years of relevant experience in accounts payable, procurement operations, or systems administration.
• Experience administering expense management or procurement platforms (Ramp preferred, but not required).
• Strong technical aptitude with data dashboards and reporting
• Experience working cross-functionally across finance, legal, and IT teams.
• Strong understanding of procurement best practices and AP processes.
• Excellent organizational, analytical, and communication skills.
• Interest in emerging technologies, automation, and AI applications in procurement and finance operations.
• Systems thinking and proven operational skill related to optimization of workflows.

• BONUS:
• Previous involvement in procurement process design or automation initiatives.
• Knowledge of internal controls and compliance frameworks related to procurement and AP.
• ERP system experience (e.g., NetSuite)

Why You'll Love Fullscript:

• Competitive Total Rewards offerings
• RRSP savings plan & matching (within CAD)
• Customizable Health Benefits
• Flexible Paid Time Off program
• Discounts on Fullscript catalog of products for self, family & friends
• Training allowance and company-wide learning initiatives
• Work Wherever You Work Well*

Why Fullscript?

Great work happens when people are supported, challenged, and inspired. Here, you’ll be part of a team that:

⬦ Values innovation—we push boundaries and always look for better ways.

⬦ Supports growth—through learning, mentorship, and meaningful work.

⬦ Cares about balance—with flexible work options and time off when you need it.

Apply now—let’s build the future of healthcare, together.

Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request—email [e-mail] for support.

Before joining the team, all candidates who receive and accept an offer will complete a background check.

MORE INFO: www.fullscript.com | www.rupahealth.com | Follow us on social media @fullscriptHQ

IN THE NEWS: Fullscript acquires Rupa Health

Let’s make healthcare whole