Expeditor

Hallmark Dental Laboratory Ltd; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in dental technology is seeking an expeditor to enhance operational efficiency. In this dynamic role, you will monitor the flow of cases, ensuring timely delivery and quality control. Your excellent communication and organizational skills will be vital as you coordinate between departments and tackle challenges head-on. Join a team that values collaboration and innovation, where your contributions will directly impact patient care and satisfaction. This is a fantastic opportunity to grow within a leading dental lab that prides itself on its advanced technology and strong community presence.

Benefits

Health and dental insurance

Optional pension program

Employee Assistance Program (EAP)

Health and wellness spending account (HSA)

Qualifications

• Excellent communication and organizational skills are essential for success.
• Ability to problem-solve and manage time effectively is crucial.

Responsibilities

• Monitor the status and location of cases in the lab using scheduling software.
• Act as a liaison between departments to ensure smooth communication.

Skills

Communication

Organization

Problem-Solving

Time Management

Attention to Detail

Adaptability

Tools

Lab scheduling software

Job description

Hallmark is a Halifax based dental lab serving dental clinics and their patients in Atlantic Canada. We are looking to hire an expeditor to join our growing team. In the expeditor role, you will be responsible for monitoring the flow of cases from task to task within the lab. You will identify the potential for late cases and bring these to the production supervisor’s attention to determine solutions. Maintaining a clear and open line of communication is crucial in this position. Success in this role will be demonstrated by ensuring cases are located and identified to be either on time or at risk of missing our delivery targets.

Key Responsibilities Of An Expediter

• Tracking and Monitoring: Expeditors monitor the status and location of cases in the lab using the lab scheduling software and report their progress to the production supervisors.
• Coordination and Communication: They act as a liaison between different departments, shipping and receiving, and most often the lab supervisors, ensuring smooth communication and collaboration.
• Problem Solving and Resolution: Expeditors identify potential delays, quality issues, or other problems that could impact timelines or efficiency and bring these to the production supervisors.
• Documentation and Reporting: They document progress, track metrics, and generate reports to monitor performance and identify areas for improvement.

Essential Skills For An Expediter

• Communication: Excellent verbal and written communication skills are crucial for coordinating with various stakeholders.
• Organization: Strong organizational skills are needed to manage multiple tasks and track progress effectively.
• Problem-Solving: The ability to identify and resolve issues quickly and efficiently is essential.
• Time Management: Effective time management skills are necessary to meet deadlines and prioritize tasks.
• Attention to Detail: Expeditors need to be detail-oriented to ensure accuracy in tracking and reporting.
• Adaptability: The ability to adapt to changing priorities and handle unexpected situations is important.

Hallmark has been in the community over 40 years. The lab is the largest dental lab in Atlantic Canada and one of the most technologically advanced dental labs in the country. Our growth has been the result of strong team, strong management and strong communication. Our hours are 8:00am - 4:30pm Monday to Friday.

Benefits

Health and dental insurance
Optional pension program
Employee Assistance Program (EAP)
Health and wellness spending account (HSA)