Expansion Account Executive - Emerging Business

MaintainX; Toronto, Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking an Expansion Account Executive to join their dynamic sales team. This role is pivotal in driving sales growth and managing relationships with emerging customers. The ideal candidate will thrive under pressure, possess exceptional organizational skills, and be focused on client satisfaction. With a commitment to operational excellence and a rapidly growing client base, this position offers the chance to make a meaningful impact while working in a supportive and entrepreneurial environment. If you are passionate about sales and eager to contribute to a transformative mission, this opportunity is perfect for you.

Benefits

Competitive salary

Healthcare coverage

Dental coverage

Vision coverage

Equity opportunities

Qualifications

• 2+ years in quota-carrying SaaS sales roles, managing high volumes of prospects.
• Strong analytical and presentation skills for data-driven insights.

Responsibilities

• Own a book of business and expand client accounts through proactive engagement.
• Manage multiple tasks like client requests, demos, and proposals.

Skills

SaaS Sales

Analytical Skills

Presentation Skills

Client Relationship Management

Organizational Skills

Adaptability

Education

Bachelor's degree

Tools

Salesforce

ZoomInfo

Outreach

Job description

Expansion Account Executive - Emerging Business

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

We're currently seeking an Expansion Account Executive to join our dynamic sales team. As an Expansion AE - Emerging you'll play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the Emerging segment (300 employees or less). Your expertise in managing a large volume of high velocity deals will be instrumental in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Emerging Expansion AE/Account Manager won’t be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thrives under pressure, is highly organized, and is laser-focused on the client.

What you’ll do:

• Ownership - You will own a “book of business” from post-sale handoff onwards. You would use your sales experience to effectively engage and build relationships with a large segment of our emerging customers. Know your clients like family and take care of them as such.
• Expansion - Happy clients tend to expand. You will leverage your experience in navigating high volumes of deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
• Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
• Presentation - Articulate key metrics and data to demonstrate the value and impact of our solutions, effectively conveying the return on investment for our clients.
• Organization - You will manage a book of business and need to execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks.
• Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
• Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Requirements:

• A minimum of 2 years of experience in a quota-carrying SaaS sales closing role (New Business AE or Expansion AE/AM)
• Demonstrated success managing a large volume of prospects while driving product adoption.
• Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
• Proven ability to conduct engaging product demonstrations
• Adaptability and comfort in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
• An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries.
• Bachelor's degree or higher, ideally in a relevant field.

Bonus if you have:

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working in CMMS or facility operations software.
• Documented success in working in a remote setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.