executive housekeeper

Sandman Hotel Group; British Columbia; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead a dynamic team. This role involves overseeing operational procedures, managing staff, and ensuring the highest standards of cleanliness and safety. You will play a vital role in creating a welcoming environment for guests while maintaining efficient operations. If you thrive in a fast-paced setting and possess strong leadership skills, this opportunity offers the chance to make a significant impact in a supportive workplace that values diversity and inclusion.

Benefits

Dental plan

Health care plan

Vision care benefits

Qualifications

• 2-3 years of experience in a supervisory role within a hotel or resort.
• WHMIS Certificate required for safety compliance.

Responsibilities

• Establish and oversee operational procedures for housekeeping.
• Supervise staff and coordinate maintenance services.
• Ensure compliance with health and safety standards.

Skills

Client focus

Dependability

Excellent oral and written communication

Team player

Attention to detail

Flexibility

Organized

Judgement

Education

Other trades certificate or diploma

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma

Experience

2 years to less than 3 years

Work must be completed on site; remote work is not an option.

Work setting

• 101 - 200 rooms
• Hotel, motel, resort

Responsibilities

Tasks

• Establish operational procedures
• Select and purchase equipment and supplies
• Plan and coordinate activities of housekeeping supervisors and crews
• Coordinate inspection of assigned areas
• Supervise staff
• Coordinate contract services
• Ensure safety standards and departmental policies are met
• Maintain financial records
• Prepare budgets and payrolls
• Supervise maintenance and repair services
• Coordinate maintenance and repair services
• Conduct performance evaluations and appraisals
• Maintain inventory of supplies, equipment, and uniforms
• Supervise in-house laundry services
• Coordinate in-house laundry services
• Schedule and assign duties of housekeeping staff
• Coordinate dry cleaning and valet services
• Ensure compliance with local health and sanitation regulations
• Hire and dismiss staff
• Respond to guest complaints

Supervision

• More than 20 people

Credentials

Certificates, licences, memberships, and courses

• Workplace Hazardous Materials Information System (WHMIS) Certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Employment groups

This employer promotes equal employment opportunities, including support for:

Support for newcomers and refugees

• Participation in government or community programs supporting newcomers/refugees
• Facilitation of social and labor market integration (language, skills training, etc.)
• Recruitment of displaced individuals (e.g., Ukraine, Afghanistan)
• Support with foreign credential recognition

Support for youths

• Participation in youth employment programs
• On-the-job training and mentorship opportunities
• Awareness training for creating a welcoming environment for youth

Support for Indigenous people

• Participation in programs supporting Indigenous communities
• Mentorship and networking opportunities
• Building relationships with Indigenous organizations
• Cultural competency and awareness training