Executive General Adjuster - Financial Lines Claims

Allianz Global Risks US Insurance Compan; Toronto; On-site; CAD 145,000 - 165,000; Full time

Job summary

Allianz Commercial seeks an experienced Executive General Adjuster specializing in Financial Lines claims in Toronto. This role requires overseeing and resolving complex insurance claims with a focus on high exposure and potentially contentious situations. The ideal candidate will bring over 11 years of industry experience and a strong educational background in Economics or Law. Competitive compensation and opportunities for professional growth are offered in a hybrid working environment.

Benefits

Generous bonus scheme

Pension plan

Flexible working arrangements

Health and wellbeing benefits

Qualifications

• 11+ years of specialized understanding of Line of Business (LoB) products.
• Robust understanding of reinsurance and relevant legal processes.
• Solid grasp of claims handling from notification to settlement.

Responsibilities

• Direct investigation of high exposure domestic and international claims.
• Negotiate and resolve complex claims, ensuring service-oriented solutions.
• Support establishment of claims management procedures on new business accounts.

Skills

Claims management

Negotiation

Data analysis

Relationship building

Education

Degree in Economics, Law or related field

Professional insurance qualification (e.g., CIP)

Job description

Let’s care for tomorrow.

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Professional, Executive General Adjuster – Financial Lines (m / f / d), based in Toronto.

The Impact You Will Have

Reporting to the Head of Claims Canada, the Executive General Adjuster – Financial Lines Claims will proactively direct, investigate, negotiate and resolve high exposure Financial Lines and Casualty claims, involving complex issues and / or litigation. In addition the EGA will :

Be responsible for examining and / or in-house adjusting claims

Drive third party service providers to achieve economical results and to provide high quality service to all internal and external customers

Act as a mentor in the training and development of the team and be a technical referral point for other Claims Handlers

Proactively manage assigned accounts

Some of your specific responsibilities could include :

Investigation and Reserving of Claims

Direct investigation of multi - faceted, high exposure domestic and international claims that involve complex issues and / or litigation

Assess quantum and establish timely and accurate reserves

Proactively evaluate and address coverage issues along with communicating coverage positions

Settlement

Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions

Manage external counsel in performing coverage analysis and resolution strategies, including development and implementation of defense strategies on litigated claims

Ensure claims are settled in accordance with settlement guidelines

Referrals and Compliance

Ensure all claims are handled within authority limits, and in line with AzC Claims procedures and guidelines

Refer cases outside of authority level, preparing referral documentation and materials as appropriate

Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters

Undertake audits of external service providers as appropriate

Claims Strategy and Leadership

Support LoB strategy to ensure profitable growth and a strong market position

Proactively produce effective data and analyses to support complex decision making

Drive excellence in claims handling service provided to brokers, clients and internal customers

Manage cost centre budget within plan

Market Management

Proactively support acquisition of new business and retention of existing business

Proactively liaise with MMC on market management initiatives

Relationship Management

Positively represent AzC externally to the market

Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations

Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders ( e.g. third party adjusters)

What You’ll Bring to the Role

11+ years of specialized understanding of LoB products and portfolio with technical specialist knowledge

Preferably a degree in Economics, Law, or other appropriate discipline

Completion of professional insurance qualification (e.g. CIP)

Specialized understanding of regional / local LoB insurance markets and competitor landscape

Understanding in relevant products, wordings, terms and conditions and coverages

Knowledge of claims handling process from notification to settlement and recovery

Knowledge of reserving principles and practices; robust understanding of reinsurance and application

Understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)

Ability to negotiate best position for AzC, and client, often in contentious situations, managing conflicting priorities of various parties

Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions

Clearly and effectively express ideas and messages via speech or writing

AI - A solid understanding of data analysis, automation, and AI tools is required, with an awareness of ethical AI usage.

Well recognized relationship building with brokers at peer group level

Good understanding of legal and regulatory framework

The annualized base pay range for this role is $145,000- $165,000 CAD. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by several factors, including the scope, complexity and location of the role, the skills, education, training, credentials and experience of the candidate. The base pay is just one component of the AzC total compensation package. As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.

78229 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here .

Learn more about Allianz Commercial by clicking here .

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other characteristics protected under applicable local laws and regulations. Diversity of thinking is an important part of our culture.

People with disabilities :

We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail]

Recruitment Agencies :

Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could / may result in the disqualification of the candidates and / or the termination of our contract and / or fees not being paid.