Executive Director, Facilities Maintenance & Operations

White Spot; Vancouver; On-site; CAD 141,000 - 203,000; Full time

Job summary

A leading provincial health authority seeks an Executive Director for Facilities Maintenance & Operations. This strategic role focuses on improving health services through efficient management of physical facilities and adherence to best practices in operations. Candidates should demonstrate extensive leadership experience, particularly in a healthcare context, and a commitment to equity and cultural safety. Join PHSA in creating better health outcomes for British Columbians.

Benefits

Comprehensive benefits package

Professional development opportunities

Flexible work options

Annual statutory holidays

Access to discounts through WorkPerks

Qualifications

• 10+ years experience in senior management roles in facilities and operations.
• Commitment to equity and inclusion, particularly regarding Indigenous issues.
• Knowledge of health care system legislation and practices.

Responsibilities

• Oversee facilities maintenance and construction across healthcare properties.
• Manage human resources, budgets, and compliance with regulations.
• Lead a multi-disciplinary team in achieving operational objectives.

Skills

Leadership

Strategic Management

Communication

Crisis Management

Project Management

Education

Masters' degree in relevant discipline

Job description

Executive Director, Facilities Maintenance & Operations

General Plant Operation

Vancouver, BC

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province- wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence.

The Executive Director, Facilities Maintenance Operations provides strategic leadership for facilities maintenance and operations across all owned and designated properties within the PHSA. The role oversees planning, development, management, and evaluation of physical facilities, including human resource management, budget control, contract negotiation, dispute resolution, and regulatory compliance. Key partnerships include senior leaders within health authorities, private sector partners, government agencies, and regulatory bodies.

The Executive Director leads a multi-disciplinary team managing construction, maintenance, and resources, including in-house personnel, consultants, and contractors. A key focus is fostering an environment that enables the team to achieve their objectives in alignment with PHSA goals. This role involves engaging with staff at all levels to address facilities planning needs, coordinate services, and align outcomes with organizational priorities. Communications often involve negotiating, promoting, and modifying services to meet complex and sensitive requirements.

What you'll do

• Directs and oversees designated owned and other properties, of the Facilities Maintenance Operations portfolio, in a manner consistent with industry best practices.
• Responsible for providing strategic and technical expertise in designated subject matter areas throughout all properties of the Facilities Maintenance Operations portfolio.
• Acts as a member of the Facilities & Environmental Sustainability management team and contributes to the effective direction of the department.
• Manages the recruitment and professional development of employees through the formal assessment of training needs and development of training plans; responsible to oversee and as required, participates in the management of human resource matters.
• Develops and implements operating and facilities budgets including budget preparation, authorization control and reporting of expenditures ensuring the efficient utilization of financial resources, within objectives, plans and budgets established by the Organizations.
• Provides effective support to the Facilities Planning and Capital Project Implementation portfolios to ensure that projects in the planning, design or construction phases are compatible with existing and planned building systems and maintenance protocols; ensures processes and procedures are in place to transition capital projects from implementation phase to operations phase.
• Develops and prioritizes capital infrastructure replacement plans, including determining project scope and budget, consistent with a risk management-based needs assessment and the Organizations' long- range and strategic Master Service Plans and Capital Plans.
• Develops processes and procedures to provide emergency or urgent response to unplanned events; develops business continuity plans in cooperation with clinical leadership and Emergency Management to mitigate the impact of unexpected loss of building components or systems.
• Oversees the procurement and management of outsourced service providers and ensures the Organizations' requirements and expectations are met throughout the contract period.
• Promotes and supports the effective implementation and utilization of facilities management software solutions, e.g. CMMS, facility condition assessments.
• Ensures that facilities are maintained consistent with best practices regarding energy conservation, carbon footprint reduction, LEED certification and other relevant environmental standards.
• Researches, promotes and implements best practices in the delivery of efficient and effective hospital maintenance and operations services; establishes and maintains contact with industry peers.
• Ensures compliance with relevant Acts and Regulations pertaining to the portfolio.
• Evaluates portfolio performance and responds to changing customer needs by conducting ongoing assessments, gathering feedback, and implementing quality and process improvement initiatives aligned with PHSA's strategic plan and standards set by the Canadian Council on Hospital Accreditation, the Ministry of Health, and other governing bodies.
• Liaises with internal stakeholders and external organizations, including government ministries, health authorities/providers, educational institutions, and professional associations, to stay informed on trends and best practices in facilities planning and management. emphasizes the relationship between physical facilities and their impact on optimal healthcare delivery.
• Performs other related duties as assigned.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Masters' degree and a professional designation in a relevant discipline, supplemented by ten (10) years of recent, related experience in progressively more complex and senior management leadership roles in a large, unionized, multi-site organization, including significant experience with design, construction and maintenance of facilities projects and operations or an equivalent combination of education, training and experience.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts, underpinned by significant expertise in Indigenous-specific mandates. This includes a clear understanding of and commitment to eradicating Indigenous-specific racism and discrimination. Additionally, it involves embedding Indigenous Cultural Safety and Humility, and an advanced expertise and unwavering dedication to engaging with diversity, centering equity, and advancing inclusion (DEI).
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within General Plant Operation contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, BC Human Rights Code - and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety. Demonstrates action-oriented practices addressing Indigenous-specific racism and dismantling systems of oppression, as well as confronting/addressing broader issues of racism and discrimination. Exhibits strong DEI and anti-racism competencies/skills to lead by example fostering a culture of continuous learning, equity, inclusion and belonging.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Leading People: Acts with integrity and trust, builds a team environment, communicates clearly, and fosters potential.
• Leading Change: Strives for personal mastery, leads with vision, inspires and engages others, and promotes innovation.
• Partnering: Focuses on customers and engages stakeholders.
• Achieving Results: Conceptualizes and demonstrates accountability.
• Business Acumen: Manages resources effectively and demonstrates awareness of the healthcare environment and political landscape.
• Demonstrated working knowledge of building systems, operations, and maintenance practices in a complex, multi-site healthcare environment.
• Demonstrated working knowledge of appropriate legislation, relevant laws and by-laws, and provincial/national standards.
• Proven ability to define/amalgamate diverse organizational requirements, financial parameters, resolve issues, identify and mitigate operational risks, and develop long-range plans.
• Demonstrated ability to effectively support capital projects from design through the completion of construction.
• Proven initiative, judgment, decision-making, and problem-solving capabilities.
• Demonstrated ability to take action in crisis management situations.
• Ability to operate related equipment, including software applications, with a solid understanding of information systems used in facilities management.
• Demonstrated ability to lead and coach team members effectively.
• Physical ability to perform the duties of the position.
• Demonstrated deep understanding of their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others.
• Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $141,146 - $202,898. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing Date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday)
Requisition # 184962E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'k'ula Team (Indigenous Recruitment & Employee Experience) for support at [e-mail] .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of June 23, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [e-mail] and a Help Desk Representative will contact you the next business day.