Executive Director, Case Management and Resolution

Alberta; Calgary; On-site; CAD 136,000 - 180,000; Full time

Job summary

The Government of Alberta seeks an Executive Director for Case Management and Resolution to lead strategic initiatives within the Police Review Commission. This role involves extensive stakeholder management, operational leadership, and collaboration to enhance public safety and emergency services oversight. Candidates should possess significant management experience, knowledge of policing regulations, and strong communication skills.

Benefits

Leadership and mentorship programs

Professional learning and development

Opportunity for hybrid work up to two days a week

Qualifications

• Extensive management experience with strengths in briefing at senior levels.
• Expert knowledge of provincial and federal policing legislation.
• Demonstrated understanding of policing duties and complex stakeholder management.

Responsibilities

• Provide strategic and operational leadership within the Police Review Commission.
• Oversee complaint intake, case management, and investigation processes.
• Foster relationships with internal and external stakeholders.

Skills

Stakeholder Management

Strong Leadership

Strategic Planning

Change Management

Communication Skills

Education

Bachelor's Degree

Job description

Job Title : Executive Director Case Management and Resolution

Job Requisition ID : 72259

Ministry : Public Safety and Emergency Services

Location : Edmonton or Calgary

Full or Part-Time : Full Time

Hours of Work : 36.25

Regular / Temporary : Regular

Scope : Open Competition

Closing Date : July 7 2025

About Us

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information please visit : Ministry of Public Safety and Emergency Services (PSES) has significant oversight and involvement in the public security and emergency services through its various divisions and operations. The department is responsible for the administration of law enforcement correctional services policing and police oversight and public safety. The Ministry supports crime prevention and restorative justice programs as well as programs and services to support victims of crime including those affected by domestic violence and human trafficking. The Ministry also coordinates large scale emergency and disaster prevention mitigation preparedness response and recovery programs and initiatives.

For further information visit the ministry website at : Police Review Commission (PRC) will be responsible for overseeing the police complaints process for all municipal and First nations police services in Alberta and will have approximately 150 staff. Following implementation the PRC will be a leader in police oversight bringing in a significant change to the oversight model by combining criminal and regulatory investigations in one arms length agency.

The Executive Director Case Management and Resolution will receive direction from the Chief Executive Officer of the Police Review Commission (PRC). The Executive Director will provide strategic and operational leadership effective stakeholder management and will oversee the complaint intake case management resolution and investigation processes and the corresponding work units. This role will lead and direct the alignment of branch activities and support the PRC in achieving its mandate through a strategic vison effective leadership and creative problem solving at all levels of the organization. This position will also promote supportive open and consultative relationships that foster collaboration with internal and external stakeholders including partnering agencies law enforcement other jurisdictions First Nations municipalities and police associations. This role will ensure all managers and staff remain current with all legislation and key issues that may impact the agency maintaining the credibility of the PRC with provincial and national partners.

As a member of the PRC executive leadership team this role will also build and contribute to a positive workplace culture that champions innovation strives for efficiency embraces diversity and inclusion accountability and models respect in the workplace

Qualifications

As Executive Director your background includes extensive related senior management experience with strengths in briefing at senior levels and complex stakeholder management. You are a recognized leader who is agile and politically astute with expert knowledge of policing policy procedures and duties. You also bring a strong command of provincial and federal policing legislation and regulations along with a demonstrated understanding of police duties and responsibilities. You are highly skilled in building relationships and influencing decisions while balancing the needs and interests of diverse stakeholders and cross ministry provincial and national stakeholders. You will also bring business and political acumen system and strategic thinking skills coupled with demonstrated change management experience to this high-profile complex program transformation. Your excellent communication skills will be essential to your success in this role.A bachelors degree combined with related experience in municipal provincial or federal government or law enforcement and significant senior leadership experience is preferred.

5234.94- $6879.68 bi-weekly ($136631 - $179559 yearly)

Notes

A class 5 drivers license and a clear drivers abstract is required for this position.

25% Travel across Alberta is required.

Final candidates will be required to undergo an enhanced security screening. This competition may be used to fill current and future vacancies across government.

Links and information on what the GoA has to offer :

• Compensation Overview
• Working for the Alberta Public Service
• Pension plans :
• Leadership and mentorship programs
• Professional learning and development
• Opportunity to participate in an interim hybrid work schedule (per Alberta Public Service policy) of up to two days working from your home office.
• Research Alberta Public Service Careers tool

Please see the attached position profile for more information on position responsibilities. Position Profile Link

How to Apply

Click on the Apply Now button.

Candidates are required to apply for a job online. Please visit to learn more about creating a candidate profile and other tips for the Government of Albertas online application system.

If you are not currently an employee with the Government of Alberta the first step in applying for a job is creating your candidate profile within our online application system click here to access the main log in page where you are able to Create an account reset your password (Forgot your password) or Sign In should you already have an account.

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile visit the Alberta Public Service job site to apply for jobs at are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.

Resources for applicants :

is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

Closing Statement

This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile and / or require a disability related accommodation during the recruitment process please contact Executive Search at .

If this competition is closed as per the closing date noted above please continue to check for a listing of current career opportunities with the Government of Alberta.

Required Experience :

Director

Key Skills

Channel Marketing,Accounts Reconciliation,Collection,B2C,Drafting,HACCP

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5234 - 6879

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